Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

리뷰 (22,197)

전체 평점
4.9
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 11월 28일

Difficult to use

Electronic Toleen
이스라엘
앱 사용 기간 22일
답글 Loox개 2024년 11월 30일

Hi Electronic Toleen,

Thanks for taking the time to leave a review.

We’d love to hear more about your experience with our app and help you set up Loox on your store. I’ve sent you an email—please reply whenever it works for you, and we’ll do our best to help.

2024년 8월 11일

nao esttou a importar comentarios

A minha loja
포르투갈
앱 사용 기간 대략 2개월
답글 Loox개 2024년 8월 13일

Hey,
Rotem from the Loox team here :)

Thanks for sharing your experience with Loox.

I’d be happy to help you import reviews to your store.

I’ve reached out to you privately through our support, and and am here to make sure we get this sorted out together.

2024년 1월 2일

the import is easy and nice , but all other setting are very hard. thew support service is only be email and not online

My Store
이스라엘
앱 사용 기간 5개월
답글 Loox개 2024년 1월 4일

Hey,
Lilach from the Loox team here :)

Our support team is available 24/7 via email, you can always reach out to us!

Here's our email address:
support@loox.io

In any case, I've personally reached out to you and I'd be happy to provide you with assistance!

2024년 1월 25일

Great product on almost all fronts except for the fact that you can't add the review rating widget to product cards. How that's even a thing is beyond me. When I shop online, the very first thing I notice is that "star" rating system under the product title - before I ever get to the product information page. I really wanted to make this app work for my site but I just can't live without product cards showing review stars. If you implement this at a later date, I will *happily* be back. Everything else is beyond amazing about this app.

zyndyn
미국
앱 사용 기간 3일
답글 Loox개 2024년 1월 26일

​Hey,

Ilan from the Loox team here.

Loox fully supports having the Rating widget for the collection page products.

I contacted you privately and will happily set up the widget for you as soon as possible!

Our Support team is always happy to help! Please don't hesitate to contact us with any questions or requests.

2024년 3월 10일

cool but i cannot use loox button

neonpeg
우즈베키스탄
앱 사용 기간 29일
답글 Loox개 2024년 3월 11일

Hey,
Rotem from the Loox team here :)

Thanks for sharing your experience.

I’d be happy to dig deeper into this. I’ve reached out to you privately through our support and am here to ensure we get this sorted out together!

2024년 1월 30일

Such a well-known application that only offers English is unacceptable in 2024. I have to translate each sentence one by one. I waste a lot of time translating everything.

Teddy's
벨기에
앱 사용 기간 1일
답글 Loox개 2024년 1월 31일

Hey,
Tal from the Loox team here :)

Loox offers multilingual support, which detects the customer's locale and changes the language of the Loox emails and widgets to 19 supported languages.

If you'd like to change the language to an unsupported one, we can help you set this up through our support.

I’d be happy to dig deeper into a solution that would fit your needs.

I’ve reached out to you privately through our support and I'm here to make sure we get this sorted out together.

2024년 4월 8일

"loox-dynamic-section" not added. There is a problem with the app block. Contact the app developer.

SHAPAPY
미국
앱 사용 기간 1일
답글 Loox개 2024년 4월 9일

Hey,
Arielle from the Loox team here.

I’d be happy to dig deeper into what you see on your end.
I contacted you privately and will happily set up the widget for you as soon as possible!

Our Support team is always happy to help! Please don't hesitate to contact us with any questions or requests.

2023년 12월 21일

slows down site, made extremely difficult to cancel the subscription.

Catnap Necessities
핀란드
앱 사용 기간 4일
답글 Loox개 2023년 12월 23일

​Hey,
Tal from the Loox team here :)

​I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

​We built Loox with attention to our merchants’ store performance, and we utilize a CDN (content delivery network) to serve scripts and photos.

​In addition, Loox only starts loading after the page is fully loaded and ready for customers to use (this includes all scripts and photos).

​I’d be happy to dig deeper on what you see on your end. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)

2023년 12월 4일

having trouble setting ioyt up

jrcexpert and essentials
미국
앱 사용 기간 16일
답글 Loox개 2023년 12월 5일

​Hey,
Tal from the Loox team here :)

Our support team is available 24/7 and always happy to help! ​

I’d be happy to dig deeper on what you see on your end.

​I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)

2024년 6월 29일

Funcionava no inicio faltando 2 dias pra finalizar o prazo de avaliação não tá mais funcionando igual antes dá erro e não baixa as avaliações.

visiodash
브라질
앱 사용 기간 12일
답글 Loox개 2024년 6월 30일

Hey,
Tamarry from the Loox team here.

I'm truly sorry to hear your experience with Loox was not as you expected.

I’ve reached out to you privately through our support, and I'm here to make sure we get this sorted out together