Loox ‑ Product Reviews App
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I'm starting to understand it more. But what I was saying about the customer only being able to leave one review per product was that when John Doe leaves a review for the Eternal Hope Necklace. Then someone else has bought the same necklace. It won't give the next customer the option to leave there review. They have to go find the same necklace with a different card attached. Example: Pick out a product on my page and do a test. Put 1 star so it wont post. Then go back to that same exact necklace and try to leave a review again. This time it wont let you. It just shows you who left a review. Oh and also, I was trying to get the top 3 reviews up top on my page but it keeps saying to contact support. Thanks!
Hey,
Ilan from the Loox team here :)
Loox doesn't limit the number of reviews collected per product and each costumer should be able to leave their own review. We do our best to help our merchants to collect as many reviews possible.
We also support choosing featured reviews that will appear on the top part of the widget.
I reached out to you privately in order to make sure that we set everything for you exactly in the way that you want it to be!
todo genialoo
überragend
i like this app gives you step by step guide on how to do what needs to be done.
I had the pleasure of working with Ken from customer service and I must say, he was absolutely fantastic! Ken was incredibly quick to respond to my inquiry and he helped me resolve my issue in no time. His professionalism, knowledge, and willingness to help really stood out to me. I appreciate his dedication to providing excellent customer service and making sure that I was completely satisfied with the outcome. Thank you so much for your outstanding support, Ken! You are a true asset to the company.
GENIAL
helpful thank you. it helped my shop a lot to get it started.
This service has excellent support. I wanted to add a product rating to my cart. It was done very quickly and professionally, thanks to the Loox team and especially Rain :) Rain is a wonderful and attentive assistant developer:)
good