Loox ‑ Product Reviews App

I installed this 2 days ago and in 2 days it has collected more reviews from me than YOPTO has in 2 months. So that is a major plus. Somethings that need improvement/features that would be helpful:

1. Ability to see/preview the email that gets sent and add branding (like logo etc) right now you can tell the app the text you want in the email, but cannot see the email, edit the subject, add logo etc.

2. Page in app to view and moderate all of the reviews that have been submitted.

3. Ability to respond to a review.

So far though very happy with the response given that had the other review system did not get as many reviews sent as I have with LOOX so far. I also like that it lets people comment on the fit/size etc, which is specific to fashion/apparel. I also like that users can attached photos (but it is not required) and that incentives can be offered to encourage feedback.

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Great app have been using this for many months now.
Very helpful staff sorted out a small issue i had.
Only wish some more features are available on the basic plan - Your features are available depending on how many sales you make and therefore what tier you choose. If we are paying for a plan based on our number of sales, why have more features for only sellers who sell more? Seems unfair.

Used other apps this is the only one that’ seems to get customers to actually respond. Had a tech issue and it was dealt with very quickly, Channelle responded to my queries almost immediately and went back to my query without issue even when I asked for more help outside of what was possible. Honestly, great customer service from her, very patient and knowledgeable. The best review app I have tried by far. Thanks Guys

Love it! Makes it easy to import reviews from Aliexpress. The way I can go through all reviews before they get uploaded to my website is amazing,

App is great - really adds to my site and customer support is extremely responsive and helpful. Would recommend!

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After using every other reviews app I can say loox is the easiest to set up and use. I don't even know if it works and it is still better than the rest. The price is right too. There is no reason to use any other review app anymore. I am angry I tried this last

All of the features are just what I was looking for! I love the incentives for leaving a review, makes it so much easier to collect them!

Very Good