Loox ‑ Product Reviews App
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Omtaler (21 114)
Raffiner
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Etter vurdering
nice
Easy to use and innovative- really good set up
Loox is an easy to use review app and will improve your sales. I love the photo reviews which is really powerful to have on your store.
L'application est très bien faite, facile d'utilisation et le support est très réactif !
Je recommande !
super application ! je suis content de cette appication avec toute les possibilités qu'elle propose ! bravo
We as customers doesnt mean anything to Loox, and it seems like once yopu buy the app then they dont care about you anymore. First they say they will get back to you in 5 hours, then another email confirm that they ALWAYS get back within 24 hours, but only reply me after 4 days, and the 2nd time after 2 days i still didnt hear from them. TERRIBLE. They deserve a 1 star, but get a 2 star because at least the app is working, although there are better apps that is cheaper as well, so i will probably not hang around for long.
Hey,
Amit from the Loox support team here :)
Generally speaking, as you've correctly mentioned, we do our best to respond to support requests as soon as possible and always within 24 hours.
I took a look at our support logs and we've responded to all of your requests within this timeframe (replies sent to the email address your store is listed under).
If you've not received these responses, please contact our support team directly at support@loox.io - we're always happy to help!
I love the app, but so far, my approve button is greyed out, so I can't actually publish the reviews to my website, please advise.
Hey,
Amit from the Loox team here!
I've reached out to you privately to assist you further :)
Great customer service, very fast and efficient, I contacted them for a placing problem in the product page, and they reacted very fast, email response in less than 10 minutes
L'application est impeccable, elle s'intègre bien avec mon thème, beaucoup de fonctionnalités simple et rapide à mettre en place !
The efficiency is very fast. I like Rain and communicates well.