Loox ‑ Product Reviews App
Oppfyller Shopifys høyeste kvalitetsstandarder for hastighet, brukervennlighet og forhandlerverdi
Omtaler (22 035)
Raffiner
-
Etter vurdering
good
Otimo serviço prestado pelos mesmos, uso constantemente em meu e-comerce, recomendo a todos que queiram um bom produto
Es horrible, cuando desinstalen la aplicación les van a hacer un cobro de 9 dólares, aun no tengo respuesta acerca del reembolso. Instalen otra aplicación.
Hey,
Tamarry from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
I can see that one of our team members addressed your concern.
In any case, I’ve personally reached out to you to continue the conversation with you privately and see if there's anything else I can assist you with.
*UPDATE* Yoni, the co-founder and CEO, reached out to me, and went above and beyond to resolve the issues I encountered (mentioned in the earlier review). I will continue to use Loox for my current, and all future stores. Customer service is KING when it comes to choosing softwares and services, and I've got to say, Yoni exceeded my expectations. Thanks again! --------
*ORIGINAL REVIEW* Good app, but dev support changed my product page template code to exactly how I said NOT to do. I was explicit in addressing this concern, on multiple occasions, and still they managed to do exactly what I said not to. Entire day of ad spend, down the drain.
Hey,
Amit from the Loox team here :)
Please check your email inbox for my private reply.
Also, please create a staff account for support@loox.io and we'd be happy to see what we can do here!
Since some widget placements need to be supported by the theme, I also suggest contacting your theme developer in case this will not be possible from our end.
In any case, our support team is always happy to help! Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise.
Mara was an absolute gem. She got back to me efficiently and resolved my problem. I had only signed up to Loox so it was great to have someone come to my attention right away!
Sehr gut! Viele Einstellmöglichkeiten dabei. Hilft einem sehr den Trust von seinen Shop zu verbessern und bietet gleichzeitig die Möglichkeiten sich direkt Feedback von der Kundschaft einzuholen.
Application au top et le service client parfait et rapide ! le seul point négatif est que tout est en anglais
Way to go. Lot of features, easy to use and configure and can pull review of aliexpress product. Love it
perfeito... app facil de usar, eu recomendo esse app, unica sujestao é ter ele em portugues tambem, pois facilitaria
Looks is a streamlined option for moving reviews onto your products! The process is simplified and effective. It is user friendly and works quickly. Highly recommend it