Loox Product Reviews & Photos , 13 399 vurderinger
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I can't accurately one way or the other because I really did use it to the potential that seems to be there. I on the other hand was app crazy and loaded my store with numerous things I didnt know how to implement or benefit from. Even though I am canceling my subscription, I plan to revisit it at a later time when I can utilize it to its potential.
Hey,
Sapir from the Loox team here :)
I justed wanted to let you know the Loox team is available 24/7 to help you with any questions you may have!
I've personally reached out to you through our support email with a few recommendation on how to set up Loox.
It is a good application that can be used in many ways, but I do not like the fact that you don't have more options as a beginner plan.
Hey,
Sapir from the Loox team here :)
Thank you for the kind words.
Generally speaking, Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month.
Our Beginner plan includes most of our widgets and offers various customization options for both displaying reviews and collecting reviews via email, which I could see you have not implemented in your account yet.
I've personally reached out to you through our support email to elaborate further on a few of our available features.
awesome experience.. Loox helped me so much with my business and made everything so much easier. The only problem is it is slightly costly for new businesses. I would hope they could bring prices down
I couldn't transfer my reviews from amazon or etsy, I contacted customer service they also complicated helpless, the monthly cost too expensive!
Hey,
Lilach from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
Loox supports importing your reviews from any previous source using our review import template, and you can always reach out to our support team if you need any further assistance with uploading the reviews.
We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans.
I’ve personally reached out to you regarding your refund and am happy to continue the conversation with you privately.
I used this app to help grow my store. I am satisfied so far with the services and goods offered to me.
hard to put review hard to put review hard to put review hard to put review hard to put review hard to
Hey,
Amit from the Loox team here - happy to help!
Since we weren't able to reach out to you, please don't hesitate to contact us at support@loox.io and we'd be more than happy to assist :)
The app is fairly good and reasonably customizable. They haven't however replied to my emailed 'help request' for over 5 days. Not great service.
Hey,
Sapir from the Loox team here :)
Our support team is available 24/7 and is always happy to help! As mentioned when you open an issue with support, you should receive an answer within 24 hours.
I took a look at the email you sent us and it seems like our support team responded within several minutes.
As our response seems to have been missed, I’ve reached out to you privately through our support email and through the 'Contact Us' form in your store to try and solve this as quickly as possible :)
estou tendo muita dificuldade de utilizar devido a não ter meu idioma, gostaria muito que fosse traduzido para Portugues
dommage que nous n'avons pas la possiblité de la mettre en francais sinon a part ça c'est une très bonne application
Hey,
Ilan from the Loox team here :)
We appreciate the feedback. We're always improving our product and are thankful to have customers like you who can point us in the right direction.
Loox understands the needs of global merchants and supports the translation of all customer-facing widgets and emails in 19 different languages, including French.
I’ve personally reached out to you and am happy to continue the conversation with you privately.
muito complicada de trabalhar podia ser bem mais facil e intuitiva para trabalhar . mas aconselho a usarem sou eu que nao sou expert
Hey,
Amit from the Loox support team here :)
Please feel free to reach out at support@loox.io at any time.
We'd be more than happy to assist you!