Loox Product Reviews & Photos , 13 399 vurderinger

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 93 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
9. november 2022

I can't accurately one way or the other because I really did use it to the potential that seems to be there. I on the other hand was app crazy and loaded my store with numerous things I didnt know how to implement or benefit from. Even though I am canceling my subscription, I plan to revisit it at a later time when I can utilize it to its potential.

Toes On Bone
USA
10 dager bruker appen
Loox svarte 10. november 2022

Hey,
Sapir from the Loox team here :)

I justed wanted to let you know the Loox team is available 24/7 to help you with any questions you may have!

I've personally reached out to you through our support email with a few recommendation on how to set up Loox.

13. januar 2023

It is a good application that can be used in many ways, but I do not like the fact that you don't have more options as a beginner plan.

League of Nightlamps
Bulgaria
2 måneder bruker appen
Loox svarte 14. januar 2023

Hey,
Sapir from the Loox team here :)

Thank you for the kind words.

Generally speaking, Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month.

Our Beginner plan includes most of our widgets and offers various customization options for both displaying reviews and collecting reviews via email, which I could see you have not implemented in your account yet.

I've personally reached out to you through our support email to elaborate further on a few of our available features.

17. mars 2023

awesome experience.. Loox helped me so much with my business and made everything so much easier. The only problem is it is slightly costly for new businesses. I would hope they could bring prices down

Marmoris Jewelry
De forente arabiske emirater
5 måneder bruker appen
31. mars 2023

I couldn't transfer my reviews from amazon or etsy, I contacted customer service they also complicated helpless, the monthly cost too expensive!

iHerbal Origin
USA
6 måneder bruker appen
Loox svarte 1. april 2023

Hey,
Lilach from the Loox team here :)

I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

​Loox supports importing your reviews from any previous source using our review import template, and you can always reach out to our support team if you need any further assistance with uploading the reviews.

We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans.

I’ve personally reached out to you regarding your refund and am happy to continue the conversation with you privately.

8. november 2022

I used this app to help grow my store. I am satisfied so far with the services and goods offered to me.

DripQueen Lashes
USA
Rundt 2 måneder bruker appen
17. august 2023

hard to put review hard to put review hard to put review hard to put review hard to put review hard to

My Store
USA
1 dag bruker appen
Loox svarte 20. august 2023

Hey,
Amit from the Loox team here - happy to help!

Since we weren't able to reach out to you, please don't hesitate to contact us at support@loox.io and we'd be more than happy to assist :)

25. oktober 2022

The app is fairly good and reasonably customizable. They haven't however replied to my emailed 'help request' for over 5 days. Not great service.

GOODLAND
Canada
10 måneder bruker appen
Loox svarte 26. oktober 2022

Hey,
Sapir from the Loox team here :)

Our support team is available 24/7 and is always happy to help! As mentioned when you open an issue with support, you should receive an answer within 24 hours.

I took a look at the email you sent us and it seems like our support team responded within several minutes.

As our response seems to have been missed, I’ve reached out to you privately through our support email and through the 'Contact Us' form in your store to try and solve this as quickly as possible :)

3. februar 2023

estou tendo muita dificuldade de utilizar devido a não ter meu idioma, gostaria muito que fosse traduzido para Portugues

Luvi Shops
Brasil
4 måneder bruker appen
7. juli 2023

dommage que nous n'avons pas la possiblité de la mettre en francais sinon a part ça c'est une très bonne application

foophy
Belgia
13 dager bruker appen
Loox svarte 7. juli 2023

Hey,
Ilan from the Loox team here :)

We appreciate the feedback. We're always improving our product and are thankful to have customers like you who can point us in the right direction.

Loox understands the needs of global merchants and supports the translation of all customer-facing widgets and emails in 19 different languages, including French.

I’ve personally reached out to you and am happy to continue the conversation with you privately.

10. mars 2023

muito complicada de trabalhar podia ser bem mais facil e intuitiva para trabalhar . mas aconselho a usarem sou eu que nao sou expert

FOR YOU STORE
Sveits
5 måneder bruker appen
Loox svarte 10. mars 2023

Hey,
Amit from the Loox support team here :)

Please feel free to reach out at support@loox.io at any time.

We'd be more than happy to assist you!