Loox ‑ Product Reviews App

NICKEL

The app works well and the customer service is very good. I had an issue after changing themes but the rep was very helpful.

The app does get photo reviews for our site but its supposed to also get video reviews but we have never been able to get a single one.

awsome

LA Fierce (www.lafierce.com)

I have been using this app for a while now and I do not have major complaints. One thing I absolutely hate though is that the reviews are not verified. Essentially, anyone can leave a review even though they have never bought anything. Kinda waters down the social proof effect.

Great app, love the photo review feature. Runs really well. One thing I don't love about it is the widget that can pop up on product pages, I wish it was a little more smooth and didn't disappear for a few seconds from the screen between every new review and when you do click on a review in the widget, I wish there was a way to scroll to the next review, it only pops up one and you can't get to others from there.

It did what I wanted and looking forward to engaging with customers to use it. The support was fantastic. The only reason I am giving it four stars is that for the look and feel consistency it would be good if the customisation (advanced plan) of the reviews was applied to the carousel in the same way as to where else the reviews appear (product page, side widget)

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New user for Loox, comprehensive tools and widgets. Transitioning from Yotpo, so far so good, we will see how the trial goes!

Update: Ease of use and options continue to impress me. Best I have tried!

Très content de cette application que j'utilise sur la boutique de magiedubouddha.com
Le système de remise offerte quand un avis avec photo est posté est apprécié de mes clients.
Seul le fait de ne pas pouvoir répondre aux clients sans payer plus cher me déplait.