Loox ‑ Product Reviews App

LOOX is hands down the best Reviews app out there. We started using LOOX about 3 years ago. The way the reviews display on your website has a lot to do with how effective they are. LOOX has great widgets but the biggest pro is that when a customer clicks on a review on your website, they'll get a really nice popout with the photo on one side and the words on the other side. These are HIGHLY readable and worth their weight in gold.

About a year ago, we moved to BigCommerce upon the encouragement of a marketing agency. (Don't do it. It's like going through the gates of hell.) While we were on BigCom, we had to settle for other review apps. We tried Fera, Judge.me, and Trustpilot. After we finally got back to Shopify and recovered from the BC trauma, the very first app I reinstalled was LOOX. While we were on BC, we only got 62 reviews in 11 months and most of them did not have photos. Our reviews are Back baby! They're coming in at 3 times the frequency and 50% of them have UGC photos on them. For us, the real customer photos are what truly sells our product.

Adding, their customer support is marvelous. Mara, Tamarry, and Jemuel all have gone above and beyond in helping get things perfect. No chat yet but the email is quick and efficient. You don't get lost in a sea of emails or ratings requests. Thank you LOOX!!

Big fan of Loox. The team have always been really supportive at addressing any questions and finding solutions. Would recommend!

easy and fast setup!!

Superbe apppli ! Elle marche très très bien et permet de créer un social proof pour démarrer sa boutique plus sereinement.

Loox is excellent. Install wizard setup everything. We have seen exponential growth in our reviews.

so far so good, but it is quite pricey in my opinion, especially when your order quantity getting larger.

Channelle was lovely and resolved my issue FAST! Great customer service. Happy with my experience with Loox

très bien

I used this app launching the store and it helped generate a sale before I launched the marketing on facebook. Great app.