Loox ‑ Product Reviews App , 18 403 recenzje

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 93% ocen to oceny z 5 gwiazdkami
  • 5% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
8 marzec 2024

I have purchased a plan for 39.99 USD just to check the app, but suddenly they have charged 222 USD on my card, i was totally clueless why they have charges my 222 USD. they have the reason that as the installed limit was 300 orderes you have received 1237 orders this month so they have multiply their amount to 160$ and other 39.99 USd charged for basic app...OMG total shit show....i wish i can send -1 star to them...i will definitely pass this issue in our Shopify community so they will also keep away from loox app.
I want my amount back, i have send them email too as they dont have any live support.

The Stole Shop
Pakistan
4 miesiące korzystania z aplikacji
Loox odpowiedział(a) 10 marzec 2024

Hey there, Sara from the Loox team here.

While we understand how stressful it can be to receive an unexpected charge, our pricing plans are fully transparent and are outlined in several places throughout the subscription process.

I've reached out to you privately via email and look forward to continuing this conversation there :)

16 kwiecień 2024

Liz was very helpful in grouping our reviews

Smoothie London
Wielka Brytania
Około 3 lata korzystania z aplikacji
7 marzec 2024

Now have 3 Shopify stores using Loox. This app is amazing in terms of features and the customer service and tech support is next level. Special shout out to Ken who assisted with integrating the reviews into out latest store. Thanks guys.

Solaryard
Australia
21 dni korzystania z aplikacji
23 kwiecień 2024

it works fantastic with great idea I highly recommend it for every one to start a small business especially with shopify ,Good Luck!

jewellery art
Kuwejt
11 dni korzystania z aplikacji
11 marzec 2024

Shany, the Customer Support Engineer, provided us with exceptional support!

Thank you for the fantastic service!

Chris

Miramat Store AU
Australia
Około 3 lata korzystania z aplikacji
31 marzec 2024

Small business owner with limited time to do this sort of thing. Got through it quick.

Les FanFaire
Stany Zjednoczone
2 miesiące korzystania z aplikacji
3 kwiecień 2024

Dear Aya,

I just wanted to quickly thank you for your help in solving the problem I was facing. I was truly stuck and just couldn't find the solution, but thanks to you, it's all sorted out now! Your prompt response and helpfulness really impressed me. Thanks again, I truly appreciate it!

Best regards,

Mark van Vliet

Sovela
Holandia
12 dni korzystania z aplikacji
7 marzec 2024

Customer service is very helpful. Ken was amazing, he helped me quickly.
Thank you so much, Ken!

Lighting Homei
Wielka Brytania
7 miesięcy korzystania z aplikacji
2 kwiecień 2024

Easy to use and not too expensive for a start-up and provides great scope for additional features when the business grows.

Galaxy Tees
Wielka Brytania
Około miesiąca korzystania z aplikacji
24 luty 2024

Works pretty well! I'm looking forward them adding a few more features.

Jixxie
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji