Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Avaliações (22.194)

Classificação geral
4,9
Número por nível de avaliação
  • 93% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
15 de maio de 2024

I love Loox but the email reviews that customers can't review right on the email are annoying. it has to take me to the page.

Centric
Estados Unidos
Aproximadamente 1 mês usando o app
3 de outubro de 2024

BIEN RIEN A DIRE MERCI

POULINA
França
5 dias usando o app
21 de agosto de 2024

FEF

I&m Fitness
Israel
Aproximadamente 1 mês usando o app
29 de agosto de 2024

Facile à manipuler , difficile à mettre l’en pratique

Click & Buy
Estados Unidos
14 dias usando o app
Loox deixou uma resposta 31 de agosto de 2024

Hey,
Shany from the Loox team here.

Thanks for taking the time and leaving us a review.

I’ve contacted you privately through the email associated with your store to see how we can further assist. I'm looking forward to continuing the conversation there!

26 de agosto de 2024

Ainda estou em fase de testar

Plimplim
Portugal
14 dias usando o app
3 de março de 2024

The app is really great: easy to install, easy to customize, fun to work with - and super fast loading in the frontend.

I would have loved to work with it, but decided against it for two reasons:

A) It is not possible to show the full name of the reviewer. I understand that Loox wants to give the reviewer "privacy" – but I find it not very trustful in shops when the name of the reviewer is shortened.

B) The pricing is insane! You basically need the 39$ plan if you want to customize it to your needs – while other apps cost only a half or third.

I really would love to work with Loox. If there may come a time when the pricing is more affordable for smaller shops like mine – let me know and I'm in.

Breuers Weltkarten
Alemanha
4 dias usando o app
Loox deixou uma resposta 4 de março de 2024

​Hey,
Sara from the Loox team here :)

​Thank you for your valuable feedback!

​I've reached out to you privately via email and look forward to continuing the conversation there.

23 de julho de 2024

qwfs

Swiber
Espanha
5 meses usando o app
Loox deixou uma resposta 25 de julho de 2024

Hey there,
Sara from the Loox team here :)

Thanks for leaving us a review. I've reached out to you via email to see how we can be of further assistance to you- I look forward to continuing the conversation there!

12 de abril de 2024

I would not recommend to beginners as 40$ a month is a lot

Ravessentials
Estados Unidos
7 meses usando o app
Loox deixou uma resposta 14 de abril de 2024

Hey,
Rotem from the Loox team here :)

I appreciate your feedback.

At Loox, we offer different plans to suit our merchants' journey and business scale, and all our plans deliver exceptional ROI. We're confident the app will pay for itself by boosting conversion, retaining customers, and attracting new ones.

I'm happy to discuss your specific needs further and explore how we can better meet your expectations. I've contacted you privately through email to continue the conversation there.

6 de dezembro de 2023

No option to export reviews, over all nice app.

Wall Stars
Índia
3 meses usando o app
Loox deixou uma resposta 8 de dezembro de 2023

Hey,
Lilach from the Loox team here :)

You can definitely export your reviews to a CSV file!

This can be done by heading over to the "Manage reviews" tab and clicking "Export all reviews to .csv file" link.

In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise.

23 de julho de 2024

Great app

Classy Bosses
África do Sul
Aproximadamente 8 horas usando o app