Loox ‑ Product Reviews App
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
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just downloaded the app because it said 10 dollars at first, the actual plan is 15 dollars (thats fine) i got the notification i'd be able to import temu reviews, but that was a lie too
Hey,
Arielle from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
...Zuerst war die App ganz gut aber jetzt importiert sie falsche Produkte. Ich weiß nicht wieso aber es ist nicht gut für mein Geschäft
Hey there,
Sara from the Loox team here.
Thanks for taking the time to leave a review. I've reached out to you via email to provide you with further assistance.
I look ...
没有订阅，也没有使用过，扣了几个月的费用
Hey,
Arielle from the Loox team here.
I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.
Since Shopify requires ...
at least they can give us normal options as free but no
Hey,
Tal from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected.
While we don't offer a free plan, Loox offers several different ...
为什么不能取消订阅了？一直扣费 都没有取消的入口
Hey,
Shany from the Loox team here.
I see that you removed the app. It might be that an app charge is already included in an invoice before the app is removed and, hence, ...
Man kann die maximalen Kosten von monatlich 760 USD nicht im Backend auf einen geringeren Betrag anpassen. Null Sterne würde ich dafür geben.
Hey, Sara from the Loox team here.
Thanks for your review. Loox has 3 different subscription plans so that merchants have the freedom to choose whichever one best fits their ...
What kind of app disable your access on their dashboard app if you don't upgrade the plan ???
You are greedy and disgusting.
Disabling the messages to new customers if a certain volume of orders is reached, is understandable.
But closing access to the app due to a certain amount of orders ??????
You got so many users already, so many reviews, but yet greed is leading you.
I'm really disgusted ...
Hey,
Lilach from the Loox team here :)
Loox offers several different plans for stores at different stages of their Shopify journey.
Our Beginner plan is designed for stores ...
The mobile version of this app is completely broken. They allow zero access to the HTML, CSS, or JS of the app which means that I can't fix what they have broken or customize anything. DO NOT buy the more expensive versions of this for the "Advanced Customization" features if what you want is control over the code because it will NOT give you that control. Overpriced and so not worth it.
Charged an extra $100 with no explanation. The app is already quite expensive - a random $100 charge is unwelcome. Can't get customer service to respond.
Hey,
Abby from the Loox team here - I apologize for any confusion on the matter. I'd be happy to explain why you see this charge :)
Our Unlimited plan (which you are ...
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Hey,
Lilach from the Loox team here :)
Loox offers several different plans for stores at different stages of their Shopify journey.
We are confident that the app will pay ...