Loox ‑ Product Reviews App
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
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nao esttou a importar comentarios
Hey,
Rotem from the Loox team here :)
Thanks for sharing your experience with Loox.
I’d be happy to help you import reviews to your store.
I’ve reached out to you privately through our support, and and am here to make sure we get this sorted out together.
Funcionava no inicio faltando 2 dias pra finalizar o prazo de avaliação não tá mais funcionando igual antes dá erro e não baixa as avaliações.
Hey,
Tamarry from the Loox team here.
I'm truly sorry to hear your experience with Loox was not as you expected.
I’ve reached out to you privately through our support, and I'm here to make sure we get this sorted out together
"loox-dynamic-section" not added. There is a problem with the app block. Contact the app developer.
Hey,
Arielle from the Loox team here.
I’d be happy to dig deeper into what you see on your end.
I contacted you privately and will happily set up the widget for you as soon as possible!
Our Support team is always happy to help! Please don't hesitate to contact us with any questions or requests.
cool but i cannot use loox button
Hey,
Rotem from the Loox team here :)
Thanks for sharing your experience.
I’d be happy to dig deeper into this. I’ve reached out to you privately through our support and am here to ensure we get this sorted out together!
Leider konnte ich meine Bewertungen von Aliexpress nicht Importieren
Hey,
Arielle from the Loox team here.
I'm truly sorry to hear your experience with Loox was not as you expected.
I’ve reached out to you privately through our support, and I'm here to make sure we get this sorted out together
hiermit bitte ich sie die gebühr von meiner rechnung zu entfernen da ich den tarif nicht mehr nutze....
Hey,
Tal from the Loox team here :)
I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.
I’ve personally reached out to you regarding your refund and am happy to continue the conversation with you privately.
You need the expensive plans in order to do most of the things that are advertised on the app store, such as adding a logo, unique discount codes, email customization.
Loox helps me get reviews with pictures from my customers that I never received before after countless emails. What unfortunately happens is my customers continue to get spammed after they leave a review. I can't set the application to stop emailing them after a certain number of emails or once they leave a review without turning all the emails off. Therefore, I pay to have my reviews on my site, but I can't get anymore without spamming my customers after every. single. purchase. :(
Used to be a great app. Recently with updates and the addition of the Carousels the design and appearance of the app is quite ugly and filled with bugs. Half of the reviews don't even show up. Customer service is pretty quick but it's like pulling teeth to get anywhere. Have been speaking to customer service for an hour and a half with just stupid back and forth.
Thank to Support for looking in to the below. But, for me it is still an issue. The reviews for my store are fed in to Google and then my reviews are shown on my competitors Google searches. I stand by the fact this is a major flaw.....
Major Flaw. Example...we have a product that we have 65 5* reviews on. When a customer searches Google for the item every other retailer selling the same product shows up with 65 5* reviews.
This just isn't fair when I'm the one spending over £150 a month to get the reviews.
Hey,
Rotem from the Loox team here.
Thanks for sharing your experience.
Loox offers several ways to boost organic traffic and display your rating on Google's search results, including integrating with Google Shopping.
I’ve reached out to you privately through our support and I'm happy to help you set this up on your account :)