Loox ‑ Product Reviews App
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We have been using Loox for 6 months now and we are very happy with it. Their team are always quick to respond. I just had a question about filtering who gets review requests. I was helped by Rain, she said she would see if their team could make that happen. She also showed me an alternate way to set it up that worked for what we needed.
Loox is an easy-to-use reviews app. The customer service/support team is excellent. We've just worked with Laurence, who was knowledgeable and friendly and responded promptly with accurate and easy-to-follow info.
I appreciate the ease of this product and the options to be able to display it on our site.
Loox is excellent in every way. So happy we made the switch. Customers engage really well with the automated email. Currently about 25% of customers are leaving reviews. The ability to add video is also so good.
A very happy customer here. It's also really useful to help mitigate any issues with unhappy customers by highlighting issues that you can act on to help the customer further.
I can’t recommend the Loox app enough! The onboarding process was incredibly easy, and I was able to get everything set up without any hassle. The interface is user-friendly, and the features are exactly what I needed to showcase reviews on my store.
What really stood out to me, though, was the amazing customer service. A huge shoutout to Jemuel, who went above and beyond to assist me with a few customizations I needed. His responsiveness, patience, and attention to detail were truly exceptional. It’s rare to find support this good!
Loox rocks! I've used other Review apps. Judge.me was somewhat adequate, but very limiting. Tried another more expensive app, that just didn't pan out for us. Landed on Loox and I have to say, that it is very solid. It LOOX better than the other review apps, and it's garnering more reviews for our store too. Love it!!!
I really love using Loox with my online business. It has helped generated trust for my customers to buy. I am very much grateful to come around this platform.
Very helpful for the credibility of my store, i like the display and have been using it for a while now
I am excited to use this app in my Shopify store. I am hoping it will automate my store seamlessly.
really enjoy the features of this app from integration, communication from its staff to complete customization and branding i love it