Loox ‑ Product Reviews App

There are some features that are not available in this app but they are helpful. It takes time to understand the add deeply, I find. You would need to find some time to understand it to use for what you want. This does not mean that it is difficult to use. Probably I just know what I want.

Small business owner with limited time to do this sort of thing. Got through it quick.

Definitely helps with conversion! Should have installed from the very beginning!

We used another highly-rated app to collect product reviews from our store for 5 months. During that period we received very few reviews. We had some issues with the app not triggering follow-up emails. We notified the support team and never received a response or resolution, so we started looking for a new reviews app.

We found Loox and after researching the app and reading the reviews, we decided to give loox a try.

Since installing the app on our store, we've been receiving product reviews from our customers almost daily.

We contacted support regarding a question on how to limit reviews on product pages to only 5 reviews and then expanding to more reviews view link.

Loox support representative Aya was very quick to answer our questions with detailed directions on how to accomplish our goal.

So far, Loox is much better than the other highly rated app we used.

Looking forward to many more reviews. :-)

I'm starting to understand it more. But what I was saying about the customer only being able to leave one review per product was that when John Doe leaves a review for the Eternal Hope Necklace. Then someone else has bought the same necklace. It won't give the next customer the option to leave there review. They have to go find the same necklace with a different card attached. Example: Pick out a product on my page and do a test. Put 1 star so it wont post. Then go back to that same exact necklace and try to leave a review again. This time it wont let you. It just shows you who left a review. Oh and also, I was trying to get the top 3 reviews up top on my page but it keeps saying to contact support. Thanks!

The solution is very effective, thanks to Laurence M.

I'm not sure how I feel about this. I can't figure out how to get it to work properly. Seems as though if I could, it would work really well.

Easy to use, gets the job done, raccomend it

Its not automatically adding the URL, you have to pick the item from drop down menu which is time consuming but is still good

Great functionality, the user interface is a little difficult to understand though.