Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Recensioner (22 013)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
Redigerat 3 januari 2019

A good app and easy integration with AE reviews. However, I have a huge problem with the look, that doesn't fit the minimalist design of my store. The big pictures (often of poor quality taken by customers) make my product pages look cluttered and make my store look "cheap". If Loox offers the option of showing the images in thumbnails and also showing reviews horizontally, I would come back to be your customer.

Jollie Jewel
Hongkong SAR
En dag användning av appen
5 februari 2023

i having very bad experience with Loox it hasn't modern setting figures it's too simple and old modern, i had higher expectation. I hope they will sett up and littel modern the app to deliver and match with today requirements in ecom

Scandina.no
Norge
En dag användning av appen
Loox svarade 5 februari 2023

Hey,

Lilach from the Loox team here :)

I'm truly sorry to hear your experience with Loox was not as you expected.

We would love to better understand your perspective to see how we can improve Loox.

I've reached out to you privately through our support so that we continue the conversation through email :)

Redigerat 26 juni 2020

yes because its good enough to make your website be attractive to many costumers such as the people in my country, helps me to have a nice look of my website. it is a very nice app. must recommend to everyone who is using shopify. I dont like the way that it makes me write about good comment to the app

Healthy Pinoy
Filippinerna
En dag användning av appen
21 juli 2019

hey i just installed this app on my store but i cant not find it on my store to add a reviewhey i just installed this app on my store but i cant not find it on my store to add a review

Labiovie
Marocko
Ungefär en timme användning av appen
16 mars 2021

why are you showing here a 9.99$ price while you want to charge 14.99$ once we install the app???? looks kinda scammy to me

bleather.ma
Marocko
22 minuter användning av appen
Loox svarade 16 mars 2021

Hey,

Yoni from Loox here. The $14.99 price is for the Reviews + Referrals basic plan. The $9.99 Reviews plan is available if you don't select "Reviews & Referrals" on the top of the page.

Please consider updating your review, as it is misleading and incorrect.

Thank you,
Yoni

Redigerat 17 april 2020

Horrible, horribe!! this is probably the worst app on Shopify! If the Youtube guruse didn't recomend this app as the best app (because Loox pays good to affiliates) no one would ever use this app! it looks horrible, the pricing is too high for a review app :D go ahead and try "14 day free trial" and see why I wasted my time to write this much about it ;) or you can just try another app. Areview have worked the best for me and it's only $7 a month and you can customize the s out of it!!

FRESH COOLS
USA
22 minuter användning av appen
9 juli 2020

Does not work on chrome unfortunately. I don`t know what the problem is but in my opinion there are better apps

blueshoppers
Nederländerna
17 minuter användning av appen
Loox svarade 9 juli 2020

Hey,

Amit K. from the Loox team here!

Generally speaking, Loox supports displaying review widgets and importing reviews on all browsers.

In any case, I've contacted you privately to hear more about what you were experiencing and see how we can help :)

Redigerat 4 december 2019

SERIOUSLY HOW HARD IT IS TO FIND A REVIEW APP THAT GIVES YOU WHAT YOU REALLY NEED, AND THAT´S ONLY... WELL, JUST REVIEWS WITH PHOTOS. SO SIMPLE WHAT IM ASKING FOR.
AM I ASKING TOO MUCH?
LIKE I DONT NEED BONUS EMAILS, DISCOUNT CODES NEITHER THE AUTOMATIC REVIEW REQUEST. I DONT NEED NONE OF THAT. THATS THROWING YOU MONEY . IM NOT EVEN GOING TO PAY 9.99 FOR THINGS THAT I DONT NEED.
AS SOON AS I INSTALLED IT , I DELETED IT. I DONT EVEN WANT THE ``14 DAYS FREE TRIAL´´ AND I HOPE YOU DONT CHARGE ME THE 9.99. I HOPE I DON'T FIND ANY SURPRISES IN MY BANK ACCOUNT.

COSMIC&Co™
Spanien
15 minuter användning av appen
Loox svarade 5 december 2019

Hey, Yishai from the Loox team here :)

Loox supports importing and displaying reviews on all our plans, and you can decide to disable any feature you don't wish to use through your Loox settings.

In any case, please note that Shopify manages all app charges and billing cycles according to their policy here:
https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/charges#domains-themes-and-app-fees

Shopify should trigger an automatic app charge only once an app's trial period ends.

Since you uninstalled before your free 14-day trial ended you should not be charged for your use of Loox.

If you have any further questions please feel free to contact our support team and we'd be more than happy to help!

6 oktober 2019

I wanted a paid plan, picked $10/mo plan and I cannot even import picture I want? A limited number of reviews? Okay, limit it, but DO NOT COUNT REJECTED REVIEWS as reviews. Such greedy developers, unbelievable.

New Amazing Trends
USA
15 minuter användning av appen
3 november 2019

They asking 3x price for you to be able to choose which photo you want to import.

Norse Haul
Ukraina
12 minuter användning av appen