Loox ‑ Product Reviews App
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good app
I'm not sure how I feel about this. I can't figure out how to get it to work properly. Seems as though if I could, it would work really well.
It's awsome and easy to use
Definitely helps with conversion! Should have installed from the very beginning!
Good customer support. App is solid and helps increase conversions on your store. Thanks.
We used another highly-rated app to collect product reviews from our store for 5 months. During that period we received very few reviews. We had some issues with the app not triggering follow-up emails. We notified the support team and never received a response or resolution, so we started looking for a new reviews app.
We found Loox and after researching the app and reading the reviews, we decided to give loox a try.
Since installing the app on our store, we've been receiving product reviews from our customers almost daily.
We contacted support regarding a question on how to limit reviews on product pages to only 5 reviews and then expanding to more reviews view link.
Loox support representative Aya was very quick to answer our questions with detailed directions on how to accomplish our goal.
So far, Loox is much better than the other highly rated app we used.
Looking forward to many more reviews. :-)
very good when starting up. just wish it would import reviews from platforms other than Ali express.
Hey,
Tal from the Loox team here :)
Loox supports importing your reviews from any previous source using the Loox review import template.
I’d be happy to dig deeper into what you see on your end. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)
Definitely Recommend!! Definitely Works!!
不太好操作
Hey, I'm sorry for the confusion about using Loox. I’m here to help clear things up if you need anything.
I’ve reached out to you via email and would be happy to continue the conversation there and address any questions you have. Please feel free to reply whenever it’s convenient, we’re here to help!
Thanks,
Shany from the Loox team.
it's a little bit difficult to understand and find everything but without that it's perfect
Thank you for your review!
We've reached out to you via email, looking forward to continuing the conversation there :)