Loox ‑ Product Reviews App , 18 475 recensioner
Förfina
-
Efter omdömen
Love love this app! Jemuel is amazing - helped us adding the code to the theme! Super fast customer service! Was looking for a good review app for a while and this is the best thing ever!
Great customer service. I needed help putting in the code b/c my store liquid code wasn't as straightforward as the example Loox gives. They had someone contact me w/in 5 days and fixed in! Uploading reviews is super quick and reviews are live on the site w/in seconds.
This app charged me $99 every month for less than 100 emails. They never notice me about this to change plan. And their tech team is very unprofessional, the style and position of the review star kept being incorrect and I had to email them repeatedly to update it.
Hey, Yishai from the Loox team here - I'm so sorry your experience with Loox was not what you expected, I know how stressful it must be to receive charges that you were not expecting.
It seems that a few months ago someone on your team moved to the $99.99/month plan which caused these charges to be triggered every 30-days.
Please note that a Shopify app cannot change a charge without the store approving it, and an email from Shopify confirming the charge should have been sent at that time.
No worries, we are going to work with you privately to sort this out ASAP.
In regards to the star ratings on your store; it seems that this was caused by another app integrated with Loox, which we have already worked together to help you display the stars how you wish. This should no longer change as the other app corrected the behavior.
I love it, easy to setup and get reviews. definitely recommend for use. If only the free trial was extended to 30 days
Jodel was very helpful, handled my problem with ease. Communication was very well performed. I would definitely recommend to other people.
La mejor aplicación para recopilar reseñas con contenido visual de respaldo. Funciona muy bien y el sistema de planes es justo para ir creciendo a la par del negocio.
Has transformed my store and gives aesthetic reviews from customers. Would definitely recommend for all new dropshippers
This app is super easy to configure, with many cool options. Results look great. Clients can send a picture if they want to or not, reviews look great on our website. Customer service is super helpful.
Outstanding - we've never experienced something that smooth and can only recommend it for everyone!!
Just installed the app to my store and I absolutely love it, needed help with the integration and a few adjustments and one of their customer service tech helped me right away and did exactly what I asked for. Thank you!