Loox ‑ Product Reviews App

Amazing, perfect for social proof and building customer trust. Would definitely recommend to anybody with a website

nice suberp i love it reffer it to my friend thank you for the software more to come it converted me more sales

App ist übersichtlich und lässt viele Spielräume zum Gestalten der Rezensionen. Der Preis ist auch angemessen.

It's very useful for my E-commerce shop. Thanks~

awesome support and great review app!

awesome app! Easy 5 stars. Loox has streamlined the reviews process for me and adds authenticity to my products.

This is a very simple app to use and I really the functions it has available. I will continue to use it and would recommend it. The one thing that got me was that i had not finished changing the look of the message and it had already sent to the customer. I have since quickly remedied that.

They are helping you good and they response your emails really fast! ...............................

So complicated comparing to judge.me not importing the reviews as it supposed to , complicated settings

The app has been amazing in all aspects except you cannot limit the uniquely generated codes to a certain collection. This is important to all stores selling items with very different price points, as
1. manually changing the codes before the customers uses it is impossible to achieve
2. customers are dissatisfied if we try to ask them for top ups because they claim "the code worked" and that the discount should be honoured
3. we don't want to give them loopholes to exploit by using one generic code for everyone. We are fighting enough fires as it is.
4. we cannot give a fixed dollar amount as the products in that one collection has different price points.
5. We have reached out to Shopify and the support team says all apps have the ability to limit generated codes to a certain collection if they wish to.

We have reached out to Loox, but it seems this is not affecting a lot of shops and is not high on their priority list and to be fair they have tried to give us other alternatives above. We are putting this out here because we really want a permanent solution to this and see if other shops are experiencing this too.