Loox ‑ Product Reviews App , 18 211 recensioner

Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
3 mars 2024

Average app with features covered in a lot of the other review apps for a lot less. If you exceed a certain amount of orders on their scale plan, they will charge you $40 extra for an additional 300 orders. Ended up paying something like $190 this month which is crazy expensive when Judgeme does all this for a 1/10th of the cost.

Also, when you click under 4 stars when reviewing their app on their app, it sends you to their own custom form. 4 and over it sends you to shopify, that's why their reviews are inflated.

Overall, the app has a lot of great features and works well with integrated referrals which is useful. Just wish pricing was a little more transparent rather than hiding it in an info icon.

Guernsey Flowers by Post
6 månader användning av appen
Loox svarade 4 mars 2024

Sara from the Loox team here :)
Thank you so much for your feedback.

We understand that costs are a big part of every merchant's decision about which apps to use. We've built Loox to provide a great return on investment on all of our plans.

I’ve reached out to you privately via email and am looking forward to continuing the conversation with you there!

3 mars 2024

The app is really great: easy to install, easy to customize, fun to work with - and super fast loading in the frontend.

I would have loved to work with it, but decided against it for two reasons:

A) It is not possible to show the full name of the reviewer. I understand that Loox wants to give the reviewer "privacy" – but I find it not very trustful in shops when the name of the reviewer is shortened.

B) The pricing is insane! You basically need the 39$ plan if you want to customize it to your needs – while other apps cost only a half or third.

I really would love to work with Loox. If there may come a time when the pricing is more affordable for smaller shops like mine – let me know and I'm in.

Breuers Weltkarten
4 dagar användning av appen
Loox svarade 4 mars 2024

Sara from the Loox team here :)

​Thank you for your valuable feedback!

​I've reached out to you privately via email and look forward to continuing the conversation there.

12 april 2024

I would not recommend to beginners as 40$ a month is a lot

5 dagar användning av appen
Loox svarade 14 april 2024

Rotem from the Loox team here :)

I appreciate your feedback.

At Loox, we offer different plans to suit our merchants' journey and business scale, and all our plans deliver exceptional ROI. We're confident the app will pay for itself by boosting conversion, retaining customers, and attracting new ones.

I'm happy to discuss your specific needs further and explore how we can better meet your expectations. I've contacted you privately through email to continue the conversation there.

6 december 2023

No option to export reviews, over all nice app.

Wall Stars
3 månader användning av appen
Loox svarade 8 december 2023

Lilach from the Loox team here :)

You can definitely export your reviews to a CSV file!

This can be done by heading over to the "Manage reviews" tab and clicking "Export all reviews to .csv file" link.

In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise.

17 mars 2024

Super Excellent

En dag användning av appen
5 december 2023

The price is little too high

Ungefär 2 månader användning av appen
29 november 2023

good app can help grow brand w socai proof

Mer än 2 år användning av appen
3 april 2024

Très fonctionnelle mais coûte cher sur le long terme

Infinity Finds & Consulting
16 minuter användning av appen
28 februari 2024

Einfache handhabe. Bringt einen Mehrwert.

Ungefär 2 månader användning av appen
9 mars 2024


29 dagar användning av appen