Loox ‑ Product Reviews App
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Excellent service! I was having trouble displaying the review on my collection page, so I reached out to customer service. Jodel was very helpful and fixed the problem right away. Thank you so much of in an love !
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Thank you to Ilan I could solve a problem I had with Loox. Great customer support guys.
Fantastic customer support - had a code issue where a widget wasn't rendering for my theme, Laurence from their CS team had it fixed instantly and was there for great follow up tweaks too.
The easy-to-follow instructions from Loox' pop-up steps makes the whole process of adding reviews so much easier than any other app I've tried. With other apps it seemed like I had to jump through a bunch of hoops to go to the product reviews , but loox has simplified my experience importing reviews immensely.
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Es facil y puedes elegir a tu conveniencia
never heard back from support.
Edit:
Loox responded to my review, and I reached out to their customer support again who was very prompt at solving my issue. Thank you!
Hey,
Lilach from the Loox team here :)
Looking at our backend, I could see that we responded to your emails, but they bounced for an unknown reason.
We also tried contacting your team through your store's "Contact Us" page.
Our team would be happy to help you set up your Loox account, we are available 24/7 at support@loox.io.
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Very helpful and quick customer service, Mara was able to resolve my issue very swiftly after getting in contact