Loox ‑ Product Reviews App
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really easy to use, this app are amazing
Easy to use, great tool...
Amazing! It adds a lot of conversions to the website
Helpful support team - easy to use app.
Loox reviews is good for our product pages to showcase the product in action from real customers. It is a lovely social proof for our business.
SAV parfait, m'a aider pour intégrer les avis directement en changeant le code. Parfait et merci à Rain pour son aide précieuse !
It is really cool. Use it all the time.
great and fast customer support.
Mara solved my problem within a few minutes, I am very satisfied
It was a very easy set up.
Hello everyone.
I have never opted in to subscribe to your service, I never agreed to anything. I never planned to purchase any of your services. PLEASE REFUND ME. You have stolen from me. Auto scamming people.
SCAMMERS! AVOID AT ALL COST YOU HAVE BEEN WARNED!
Hey,
Josh from the Loox team here.
I completely understand how stressful it is to get an unexpected charge, however - your claims in this review are not true.
Shopify manages all app charges and billing cycles, not Loox. This means that you cannot be charged without Shopify receiving approval by someone with app permission on your store's account. Our logs indeed show that your store has installed and approved the Loox trial and payment.
If you are not satisfied with your experience - all you need to do it reach out to support and we will refund you. There's no need for making offensive and untrue claims in a negative review.
I’ve reached out to you privately through our support to continue this conversation.