Loox ‑ Product Reviews App
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I'm starting to understand it more. But what I was saying about the customer only being able to leave one review per product was that when John Doe leaves a review for the Eternal Hope Necklace. Then someone else has bought the same necklace. It won't give the next customer the option to leave there review. They have to go find the same necklace with a different card attached. Example: Pick out a product on my page and do a test. Put 1 star so it wont post. Then go back to that same exact necklace and try to leave a review again. This time it wont let you. It just shows you who left a review. Oh and also, I was trying to get the top 3 reviews up top on my page but it keeps saying to contact support. Thanks!
Hey,
Ilan from the Loox team here :)
Loox doesn't limit the number of reviews collected per product and each costumer should be able to leave their own review. We do our best to help our merchants to collect as many reviews possible.
We also support choosing featured reviews that will appear on the top part of the widget.
I reached out to you privately in order to make sure that we set everything for you exactly in the way that you want it to be!
After some problems with conficuration, I had the pleasure of being contacted by David who solved my problem in a clear and explanatory way (screenshot of the manipulation to be done), he even carried out certain manipulations himself, all in the good mood. Loox's customer service and assistance is top notch (response within 5-15 min). a big thank you to everyone who helped me at loox
j'adore l'application mais j'aurais aimé avoir plus de contrôle sur les photos pour un abonnement payant 9.99$ /mois.
Great app. Support could be a bit more responsive though.
Good app but shuldn't be that expensive. It has good features and allows store owners to colect reviews which is good for long term.
this app is really useful and cool!! Thanks loox. This imported a hole bunch of reviews in seconds, with photos for free! Once i grow my business i will pay for premium.. Thanks again !!
I LOVE IT SINCE I USED IT AND THE NEW FEATURE ABSOULTLY FANTASTIC, IT HELPS ME ACHIEVE MORE SALES BRILLIANT
Pretty easy to use and will all the features I want. Wish the menu was organized a little bit better.
Thanks you.ssssssssssssss
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it's a little bit difficult to understand and find everything but without that it's perfect
Thank you for your review!
We've reached out to you via email, looking forward to continuing the conversation there :)