Loox ‑ Product Reviews App
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为什么不能取消订阅了？一直扣费 都没有取消的入口
Hey,
Shany from the Loox team here.
I see that you removed the app. It might be that an app charge is already included in an invoice before the app is removed and, hence, still appears after it is uninstalled.
I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)
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Jodel was great! Late on a Friday night I saw all my reviews and widgets disappear from my website. I thought for sure I wouldn't hear anything until Monday, but Jodel got back to me within minutes and let me know he was working on it. Few minutes later, got a second email that everything was back to normal. Highly recommend Loox for their product and customer service. Thank you!
Works exactly like it says it will! Would recommend for fast growing stores. Simple enough to setup and has enough customisation features. Two areas of improvements
1. No way to easily request reviews over Whatsapp
2. Lot of fraudelent cases slip through in the referral system where customers game it by giving the referral link to themselves
Hey,
Tamarry from the Loox team here :)
We really appreciate your feedback!
We’re always looking for ways to improve, and we prioritize much of our development plans based on customer feedback.
In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise :)
Liz was awesome to work with! She made sure she understood our issue and took care of it for us very quickly. Excellent customer service!
Super
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App muito bem recomendado pelas escolas e professores de e-commerce
Parce qu'elle n'est pas chère et facile à utiliser.