Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

评论 (22,041)

整体评分
4.9
每个评分等级的数量
  • 93% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年8月20日

Not bad

Nafiso
美国
16天 人在使用应用
Loox已回复 2024年8月21日

Hey there,
Sara from the Loox team here :)

Thanks so much for taking the time to leave us a review!

I've reached out to you via email to see how we can be of further assistance- I look forward to continuing the conversation there.

2024年6月11日

This is a great platform for showing off reviews of my online store to people who are skeptical about shopping on my online stores.

Zivvin
美国
5个月 人在使用应用
2024年8月21日

Bonne application; j'ai aimé l'utiliser

Domino Store
科特迪瓦
15天 人在使用应用
2024年11月19日

not very easy to use the dashboard

T% Matcha
澳大利亚
大约2小时 人在使用应用
Loox已回复 2024年11月20日

Hey,
Arielle from the Loox team here.

I'm truly sorry to hear your experience with Loox was not as you expected, and I appreciate your feedback.

I’ve personally reached out to you regarding this matter and am happy to continue the conversation with you privately.

2024年5月15日

Loox comes with a lot of features, however the implementation has a lot to be desired. Having to go back and forth to review customization changes is annoying. The customization leaves a lot to be desired. If you need a simple review app with a d variety of different features then this works. Besides that honestly, a pain to setup.

EthosIlluminations
美国
大约1年 人在使用应用
2024年7月22日

Me está cobrando después que la desinstalé hace 1 mes.

La Gaveta
智利
17天 人在使用应用
Loox已回复 2024年7月23日

Hey,
Arielle from the Loox team here :)

Sometimes, app charges are automatically triggered before an app is uninstalled. While Shopify stops all future charges for the app, it will not stop any pending charges that have already been created.

I've reached out to you privately via email to provide you with further assistance, and I look forward to continuing the conversation there.

In any case, our support team is available 24/7 and always happy to help.

2024年5月19日

It's hard to change settings for different features.

Tintarella Swimwear & Co
墨西哥
接近2年 人在使用应用
2024年7月25日

awesome

Vitafit
印度
20天 人在使用应用
2024年3月3日

Average app with features covered in a lot of the other review apps for a lot less. If you exceed a certain amount of orders on their scale plan, they will charge you $40 extra for an additional 300 orders. Ended up paying something like $190 this month which is crazy expensive when Judgeme does all this for a 1/10th of the cost.

Also, when you click under 4 stars when reviewing their app on their app, it sends you to their own custom form. 4 and over it sends you to shopify, that's why their reviews are inflated.

Overall, the app has a lot of great features and works well with integrated referrals which is useful. Just wish pricing was a little more transparent rather than hiding it in an info icon.

Guernsey Flowers by Post
英国
6个月 人在使用应用
Loox已回复 2024年3月4日

Hey,
Sara from the Loox team here :)
Thank you so much for your feedback.

We understand that costs are a big part of every merchant's decision about which apps to use. We've built Loox to provide a great return on investment on all of our plans.

I’ve reached out to you privately via email and am looking forward to continuing the conversation with you there!

2024年9月2日

es muy versatil

NexTradeTop
西班牙
3个月 人在使用应用
Loox已回复 2024年9月3日

Hey there, Sara from the Loox team here :)

Thank you so much for your kind review!

I've reached out to you privately to see how I can best assist you.

I look forward to continuing the conversation there!