Loox ‑ Product Reviews App
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It's a good good app you can import review customer and add some real photo image
Love it, really meaningful, so customers can have an idea to go forward or end up.
Even its valuable that a store owner can import the views of the customer about their products from all platforms.
Good experience so far. Review import was easy.
easy to deploy and love the email feature to email past buyers for their reviews
Thank you for the excellent customer service, Dan A! We are new to this App and you perfectly answered all of my questions and resolved my issue. Appreciate it!
I'd give zero stars if I could. The "write your review" box did not show at all on mobile. I reached out to support for help and was met with the agent telling me how it does work and I am not refreshing/clearing my cache (which I did several times). She took an extremely long time to respond and couldn't figure it out after almost one hour. Once I complained that it is still not showing for the 4th or 5th time she finally decides to "escalate" the issue. I told her to forget it and I'll just uninstall this app and find a new one that is more user friendly. Loox support is terrible and doesn't know how to solve what seems to be simple issues. I do NOT recommend anyone download this app. Your customers should not have to message you asking how to leave reviews, that isn't a good look for my website and its frustrating. Please look elsewhere.
Hey,
I’m sorry to hear about your experience with our support team. We aim to provide top-notch service, so it's disappointing to know we didn’t meet that standard this time.
If you’re open to it, please reply to the email we sent - we’d love the chance to make things right.
Liz was supper helpful getting my vider slider working and also helped me to sort it on my phone too.
heel gemakkelijk in gebruik en overzichtelijk. echte aanrader
Me ha gustado mucho, me ha permitido recolectar reseñas de manera efectiva y además el soporte es super claro
Great app! Super user-friendly and quick to set up. The customer service is also very helpful and responsive. Doron helped me implement a feature I couldn’t set up on my own, and the whole process was quick and easy. Thanks, team!