Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

评论 (22,838)

整体评分
4.9
每个评分等级的数量
  • 92% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2021年11月8日

Ne eccellente ne peggiore una via di mezzo tra utilizzo e altro .
Poi secondo me oggi come oggi ci sono un sacco di recensioni che fanno la stessa cosa ad un prezzo inferiore

Pillowy™
意大利
3年多 人在使用应用
Loox已回复 2021年11月8日

Hey,
Josh from the Loox team here :)

​Loox differentiates itself by focusing on the most important part of customer reviews in 2021 - visuals.

Our solution is focused entirely on helping merchants collect significantly more reviews with photos, and displaying them beautifully across your store.

In addition, we offer our own Loox Referrals which leverage your Happy Customers to get even more sales on auto-pilot!

Of course, we offer all of the usual bells and whistles you'd expect from a quality review solution, and we do so at competitive pricing with world-class customer service.

I've reached out to your privately to continue this conversation.

2021年2月7日

I had really fast help for a change I needed which was great. My only issue is I don't like the look of the emails and would prefer to have to option to send them from my preferred email marketing provider

Maive & Bo
澳大利亚
接近3年 人在使用应用
2021年10月20日

There were a lot of problems. We were always paying, and the reviews suddenly disappeared .I don't know what the problem is, hope it can be adjusted as soon as possible

Daisysilk
香港特别行政区
2年多 人在使用应用
Loox已回复 2023年12月24日

Hey,
Lilach from the Loox team here :)

I’d be happy to dig deeper on what you see on your end. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)

2023年11月29日

good app can help grow brand w socai proof

TALLERLY
澳大利亚
2年多 人在使用应用
2023年10月2日

The app is very good but a little expensive tho

hometrends
巴基斯坦
2年多 人在使用应用
2023年3月31日

I couldn't transfer my reviews from amazon or etsy, I contacted customer service they also complicated helpless, the monthly cost too expensive!

iHerbal Origin
美国
接近2年 人在使用应用
Loox已回复 2023年4月1日

Hey,
Lilach from the Loox team here :)

I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

​Loox supports importing your reviews from any previous source using our review import template, and you can always reach out to our support team if you need any further assistance with uploading the reviews.

We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans.

I’ve personally reached out to you regarding your refund and am happy to continue the conversation with you privately.

2016年8月29日

Hope it can get some tools to translate or edit questions

Onlinefashioncenter
荷兰
接近2年 人在使用应用
2020年5月13日

I would give their product reviews 5 stars, but because it doesn't work for seller ratings as well I have to give it only 3 stars. It works really easy for us and the customer, and having images with the reviews is awesome. Not having the ability to go backwards to get past reviews is a miss as well.

Brandable Box
美国
接近2年 人在使用应用
Loox已回复 2020年5月13日

Hey, Amit from the Loox team here :)

Generally speaking, Loox supports sending review request emails to your customers who purchased before Loox was installed going back up to 90 days, free of charge!
That way you can jumpstart your store's social proof with reviews from previous happy customers, and increase conversion rates!

In addition, if you have any reviews you previously collected, we also support importing those reviews using our CSV spreadsheet template.

In regards to seller ratings, Loox currently supports product reviews alone in order to concentrate our efforts on increasing conversion rates on the product pages and creating strong social proof that will convince customers to buy your products.

With that being said, we're constantly looking for new ways to improve our product and we take our users feedback and requests into deep consideration!

If you can elaborate on the reason you need seller ratings in addition to product reviews, please feel free to contact our support with any suggestions you have.

In any case, our support team is always happy to help with any issue you might be facing. Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise further :)

2024年3月9日

bom

RIIVIAN
巴西
29天 人在使用应用
2024年4月11日

gut

SEMA-Shop
德国
27天 人在使用应用