Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

评论 (22,812)

整体评分
4.9
每个评分等级的数量
  • 92% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2025年1月28日

Still waiting for my refund after being charged and asked to pay again

KOAKON
美国
2个月 人在使用应用
Loox已回复 2025年1月29日

Hey, I’m sorry to hear about your experience so far.

I see that you've contacted us and that our reply was not received.

I’ve reached out to you via the "Contact Us" form in ...

2024年10月21日

Widgets are glitchy; I find myself having to deactivate and reinstall a widget so the settings can reset. For example, deselecting 'show thumbnail' on the pop up widget doesn't work, or making small updates to other widgets. I found it annoying that you can't make email marketing a requirement to receive the discount with the onsite referral widget. The customer service is strange; I was ...

Hustle Coast
美国
6天 人在使用应用
Loox已回复 2024年10月23日

Hey,
Rotem from the Loox team here.

Thanks for sharing your feedback.

I'm truly sorry to hear about your recent experience with our product and our support. I would love to ...

2024年8月24日

I was really excited to move from another app as Loox seemed to have everything I need for my store which relies heavily on reviews to generate sales. The previous review app posted all of our reviews to our FB business page. Loox DOES NOT even though they claim they syndicate reviews to Meta.

Given that, we will need to find a differently platform for our reviews and referrals.

Happy Dog Food
美国
19天 人在使用应用
Loox已回复 2024年8月25日

Hey,
Rotem from the Loox team here.

Thanks for sharing your feedback. I'm truly sorry to hear your experience with Loox is not as you expected.

Loox offers an integration ...

2024年3月3日

Average app with features covered in a lot of the other review apps for a lot less. If you exceed a certain amount of orders on their scale plan, they will charge you $40 extra for an additional 300 orders. Ended up paying something like $190 this month which is crazy expensive when Judgeme does all this for a 1/10th of the cost.

Also, when you click under 4 stars when reviewing their app on ...

Guernsey Flowers by Post
英国
6个月 人在使用应用
Loox已回复 2024年3月4日

Hey,
Sara from the Loox team here :)
Thank you so much for your feedback.

We understand that costs are a big part of every merchant's decision about which apps to use. We've ...

2024年11月19日

not very easy to use the dashboard

T% Matcha
澳大利亚
大约2小时 人在使用应用
Loox已回复 2024年11月20日

Hey,
Arielle from the Loox team here.

I'm truly sorry to hear your experience with Loox was not as you expected, and I appreciate your feedback.

I’ve personally reached out ...

2024年5月15日

Loox comes with a lot of features, however the implementation has a lot to be desired. Having to go back and forth to review customization changes is annoying. The customization leaves a lot to be desired. If you need a simple review app with a d variety of different features then this works. Besides that honestly, a pain to setup.

EthosIlluminations
美国
大约1年 人在使用应用
2024年8月2日

good app for reviews but terrible terrible support. Not people themselves, but it is very hard to find the chat window and then get to recent conversations which is very annoying.

HEVI™ Slovensko
斯洛伐克
2个月 人在使用应用
Loox已回复 2024年8月3日

Hey,
Shany from the Loox team here.

I'm truly sorry to hear your experience with Loox was not as you expected.

I’ve reached out to you privately through the email associated ...

2024年6月11日

This is a great platform for showing off reviews of my online store to people who are skeptical about shopping on my online stores.

Zivvin
美国
5个月 人在使用应用
2024年7月25日

Easy to use but issues with reviews not showing on product page????

Cute & Strong
英国
4个月 人在使用应用
Loox已回复 2024年7月27日

Hey,
Tal from the Loox team here :)

I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

I’d ...

2025年2月16日

moin compliquer les etapes. merci

SIZOLA BOUTIQUE
德国
大约22小时 人在使用应用
Loox已回复 2025年2月17日

Hey,

Thanks for sharing your feedback with us! We’re always looking to improve, so we’d love to hear more about what felt complicated for you.

We’ve followed up privately to ...