Loox ‑ Product Reviews App , 18,500 則評價

Thank you to Ilan I could solve a problem I had with Loox. Great customer support guys.

An app where not only everything works as intended, but they have a great customer support in case of any issues! Lilach not only helped me, but did the code modifications himself (fast!) and explained what he changed

can only recommend

I have been loving this app and the customer support is great! I had a billing question and talked to Jemuel who helped me out within minutes of me sending a customer support email. I love an app that has such quick and easy customer service!

The best customer service I’ve ever experienced. They fixed my issue in minutes! Thanks Aya

Amazing app, works great on the store COHFFEE.COM. Thank you once again loox for displaying strong social proof encouraging other customers to purchase as well. Would definitely recommend!

Very good experience with the support team, they are very responsive.
They were able to solve my installation problems with a direct handover to my site.
Very attentive to all our questions.
Don't hesitate, this application is just incredible, it's essential for a good start on Shopify.

We used another highly-rated app to collect product reviews from our store for 5 months. During that period we received very few reviews. We had some issues with the app not triggering follow-up emails. We notified the support team and never received a response or resolution, so we started looking for a new reviews app.

We found Loox and after researching the app and reading the reviews, we decided to give loox a try.

Since installing the app on our store, we've been receiving product reviews from our customers almost daily.

We contacted support regarding a question on how to limit reviews on product pages to only 5 reviews and then expanding to more reviews view link.

Loox support representative Aya was very quick to answer our questions with detailed directions on how to accomplish our goal.

So far, Loox is much better than the other highly rated app we used.

Looking forward to many more reviews. :-)

I couldn't be more satisfied! After having bad experiences with other import apps, and basically just giving up on reviews all together, I finally feel like I have the right tools to manage them effectively. Very fast and user friendly. Thanks!

Love the app. Very easy to use and set up. Chester from Customer Support was also very helpful with my questions. Highly recommend!

They have amazing customer support, Chester was of great help, he did the entire code edit for my site for an additional feature I wanted and was swiftly responding.