
Loox ‑ Product Reviews App
符合 Shopify 的最高品質標準,速度快、易於使用,對商家深具價值。
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Widgets are glitchy; I find myself having to deactivate and reinstall a widget so the settings can reset. For example, deselecting 'show thumbnail' on the pop up widget doesn't work, or making small updates to other widgets. I found it annoying that you can't make email marketing a requirement to receive the discount with the onsite referral widget. The customer service is strange; I was wondering if I was speaking to bots. They completely misunderstand my question or ignore it altogether. I installed Klaviyo and cannot find that Loox integrates with them. I emailed Loox and they ignored that question and went on to a different one. I appreciate how modern the widgets are and how easy to use the app is, including customization features. But when I compare it to judge.me, I can't help but feel like I'm paying significantly more just for something "prettier."
Hey,
Rotem from the Loox team here.
Thanks for sharing your feedback.
I'm truly sorry to hear about your recent experience with our product and our support. I would love to have the chance to make it right and help with any unresolved issues.
I have contacted you privately, and I would be more than happy to continue the conversation there.
Liked it!
great
Excelente, cumpre o que promete, exporta todos os comentários que selecionar.
good
easy peasy.
esay use for begginers
This is a very helpful app for my online store. Thank you, Loox.
Can't comment on the app so far, however had an issue which Ellison helped with very swiftly and resolved my problem very quickly. Thanks so much for your help!
Do not install this app - there is no free tier so you have to subscribe - and when you do there is no where to unsubscribe - scam app - keeps billing even when you uninstall it - shopify support said to just find the app and go to their site to remove the billing ... funny when Loox does not provide any form of a customer billing portal ...
Hey there,
Sara from the Loox team here :)
Loox can be uninstalled at any time just like any other app by removing Loox from your Shopify apps menu.
As soon as Loox is uninstalled, Shopify stops triggering new app charges. Sometimes, a pending app charge that was triggered before you uninstalled Loox may still appear on your invoice.
I've reached out to you via email regarding your refund, and look forward to providing you with additional assistance there!