Loox ‑ Product Reviews App
符合 Shopify 的最高品質標準，速度快、易於使用，對商家深具價值。
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Customer support is great, Mary was quick and fixed our issue
Amazing service , customer support from Jodel, and many other who have helped me have always been super fast at responding and getting any issue i have resolved or at the very minimum pointing me in the precise direct as to where and how i can get my issue resolved, can't credit enough!!!!
Loox app is quite good and easy to use. Due to the country where my store is located, I experienced an issue with playing videos in video reviews. However, Sara from the technical support team quickly resolved the problem. It’s a successful app with excellent customer support—I’m very satisfied and will continue to be a subscriber.
As the owner of a beauty and fashion e-commerce business, I understand how important trust and social proof are to online shopping experiences. After exploring various review apps, I decided on Loox because it offers the perfect blend of visual storytelling and customer engagement.
Outrageous extra charges by number of orders without providing any value and awful customer service. I ended up paying 500 USD/month unexpectedly for a review widget. You can get the same functionality for 15/USD month.
Hey, I’m sorry to hear about your experience with our support team. I see that we responded to your latest inquiry but are still waiting to hear back from you. Regarding your subscription, Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month, and we do our best to keep our pricing as transparent as possible with all details available on our website, Shopify listing and within the app. Our goal is to provide high value with tools that help you attract new customers, increase conversions, and encourage repeat purchases.
I’ve reached out via email to go over your plan options with you and answer any questions. Please feel free to reply whenever it’s convenient—we’re here to help!
Best,
Sara
The support is great. Liz helped me solve a problem I've had for a couple of days, within minutes.
Best and most seamless review app!
I’ve found it to be very user friendly.
Laurence was awesome! Great customer service that was much appreciated. Fast and easy to understand. Well done, Loox!
Loox product review gives the best social proofs any serious merchant or dropshipper would want to have on their stores and website. I absolutely recommend it