Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

評論 (22,875)

整體評分
4.9
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2018年8月24日

Glitching in our shop showing 3.5 stars 2 reviews on thumbnail but when you click on the product it shows 5 stars with 5 reviews. I’ve emailed them over a week ago and no response.

Dainty Hooligan Boutique
美國
使用應用程式 4年多
2024年7月1日

pessima vcs n respodem

Achadinhos da Show
葡萄牙
使用應用程式 28天
Loox 已回覆 2024年7月2日

Hey,
Shany from the Loox team here.

I'm truly sorry to hear your experience with Loox was not as you expected.

I've reached out to you privately via email to provide you with ...

2019年9月23日

Why are customers not allowed to upload multiple photos and videos? Amazon allows this, time to update!

Scarflings
加拿大
使用應用程式 大約4年
Loox 已回覆 2021年9月22日

(Updated)

Hey,
Amit K. from the Loox team here :)

Thank you for your feedback - truly appreciated!

Loox puts the focus on collecting genuine reviewer content by helping ...

2021年6月2日

You're better off finding another review app. For what they provide, which isn't much, they overcharge and are not small business friendly. In my case, I wanted to stick with it and see how it goes as my business grew, which it did and is doing. Unfortunately, barely anybody leaves a review. A small percentage of a large number is a larger number. But Loox doesn't base their plans off how many ...

Hipsters Remedy
美國
使用應用程式 3年多
Loox 已回覆 2021年6月2日

Hey,
Yishai from the Loox team here.

We appreciate your feedback and I'm sorry to hear you have not found the value you were looking for in your current Loox plan.

Loox ...

2024年4月9日

Es horrible, cuando desinstalen la aplicación les van a hacer un cobro de 9 dólares, aun no tengo respuesta acerca del reembolso. Instalen otra aplicación.

Luxury Crystal
墨西哥
使用應用程式 大約2個月
Loox 已回覆 2024年4月11日

​Hey,
Tamarry from the Loox team here :)

I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any ...

2020年9月14日

Very expensive compared to other similar apps with similar features, just switched to Judge, same plan costed $60 at Loox but now it costs $15 on Judge. What really bothered me the most, is that it's not compatible with multi-languages websites because the app is embedded in an iframe and can't be translated with translation apps and the support did not offer much help.

Gadget Hero
約旦
使用應用程式 接近3年
Loox 已回覆 2020年9月14日

Hey,
Josh from the Loox team here :)

​While I cannot provide you with an ETA, we are working towards a solution for multi-lingual sites as we speak.

​Regarding the plan, ...

2021年7月20日

Couldn't upgrade app. Very buggy and expensive . Not happy and currently would not recommend it at all.

Plushy
澳洲
使用應用程式 接近3年
Loox 已回覆 2021年7月21日

Hey,
Dor from the Loox team here :)

I took a look at your store and your Loox admin, and it seems to be working as expected, both on your store front and on our backend.

...

2019年8月10日

waited for few days to get your answer, they just deleted the ticket.
Please just remove the 'We usually respond in a few hours' section. We regret upgrading ur service as 'pro'. Your customer service is actually the worsst out there.. It's horrible.

FORENCOS
南韓
使用應用程式 接近3年
Loox 已回覆 2019年8月10日

Hey, Amit from Loox support here!

I checked our logs, and I can see that you contacted us on 07/27 and that Yishai replied to you that same day. I can also see you contacted ...

編輯時間:2023年5月25日

Really scammy type of pricing. We just want basic reviews and they've made us upgrade. Will be deleting it. There are far better options

Still having problems - their integration doesn't work well with Google Ads which is a big issue.

TheCustomGoodsCo
美國
使用應用程式 2年多
Loox 已回覆 2020年12月2日

Hey,

Dor from the Loox team here - I'm truly sorry that your experience with Loox was not positive as you expected.

Loox offers several different plans for stores of all ...

2019年10月13日

I need to get the configuration that appeared where the review could be approved. This was at the beginning of the configuration gave the option to publish new reviews only after approval this step is very important where you find the new image of the application

Gadproshop
美國
使用應用程式 2年多
Loox 已回覆 2019年10月14日

Hey,
Thanks for sharing your feedback!

On your "Settings" tab, you can define which reviews get automatically published (e.g. "All reviews", "5 stars only", "4 stars and up", ...