It was alright. I wish there was a free dormant option which doesn't allow for new reviews but maintains the existing ones on the site. If an option like this exists in future that'd be great! But the Loox team gave me a very helpful response to my question and I look forward to working with them again at some point soon.
There are others similar apps so good as that, and for a low price. I think that's good, but the price isn't compatible.
Je viens juste d'installer cette application. Ca à l'air bien mais j'attends de voir la suite. Dommage qu'il y a trop d'options réservées à l'"Advanced plan". Je pensais qu'en passant déjà par le plan payant à 9,9 € il y aurait déjà à minima par exemple le Loox Upsell et la possibilité d'ajouter son logo dans le mail.
Dor from the Loox team here :)
The Basic plan is built for stores that just started out and are beginning their journey in the Shopify ecosystem.
Features in higher plans include advanced customizations for a more branded experience, more options to display your reviews, and integrations with other apps to name a few.
We are confident that our higher plans will provide a higher ROI for stores with significant sales.
feel free to send us all the feedback regarding which features are missing for you and we'd be happy to advise further.
In addition, our Support Team will be more than happy to assist you further with whatever else you need, do feel free to contact us at any time!
its ok but i wanted to do more and not only import from ali express and other websites such as amazon and so on.
Amit from the Loox team here :)
Please note that you can definitely import reviews from other reviews source as long as you comply with their terms of service, using our CSV spreadsheet template:
In any case, our support team is always happy to help! Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise :)
Loox is quite good and does what you ask for.
Only one problem the pricing,
Fact that some basic functions such answering to reviews are only from the 29 usd plan make it expensive when others apps reviews that does more or less the same things offers all theses functions for the 9,99 usd plan...
Thinking to change but review app is not something that you can change easily, I mean it time consuming.
So choose wisely.
Otherwise support is fast and design is nice.
Amit from the Loox team here :)
Loox offers multiple plan options to fit the needs of our merchants as their business grows.
We offer multiple plans ranging from $9.99-$59.99 that will match your needs regardless of where you are on the journey of building a brand.
If you need any help choosing the right plan for your business, please feel free to contact our support team and we'd be more than happy to advise accordingly!
top!! Je suis ravie d'avoir utilisée cette application. Facile d'utilisation. uN réel plaisir de connaître cette appli
j'ai fais ma boutique grace a LOOX très simple d'utilisation et très intuitif malgré le fait que n'arrive pas a trouver des avis client pour mon produit
Great loved it would recommend to everyone. Yet to see if it helps or increases sales. let see hopefully its a positive outcome
Woman Store Vip
algumas fotos nao estao baixando na loja. apenas os comentarios. estao ficando comentarios sem fotos.
Amit from the Loox team here!
I just wanted to touch base and send a quick follow-up regarding the review you left on the Shopify app store for Loox.
It seems that Loox is displaying your photo-reviews on your product pages as expected.
The other widgets that are not displaying reviews, are generated by a different review app you have installed on your store, and is not related to Loox.
To remove these widgets I suggest contacting that app's support team or creating a staff account for our team (email@example.com) and we'd be more than happy to help you hide them :)
And in any case, our support team is always happy to help! Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise.