Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface, automation of customer reviews collection, and customizable widgets. Its photo reviews feature is particularly praised for boosting conversion rates. The app integrates well with Shopify and offers responsive customer support. Merchants also value the ability to edit customer recommendations, ensuring control over site content. The app is recognized for its affordability and positive impact on sales and customer trust, with customization options to match brand style.

April 18, 2024

I love the app's easiness to use and adds credibility to my store to build trust with visitors and encourage them to buy from seeing other people reviews. The seamless communication to manually send review requests to each customer and build community one customer at a time.

SELF DRAFTED LLC
United States
9 days using the app
February 7, 2024

Excellent online support - Jemuel was efficient and sorted us out with no problem whatsoever. Thank you!

Mountain Red
New Zealand
Over 1 year using the app
March 3, 2024

Fantastic tool with brilliant support.

Shoutout in particular to Sara (Technical Support Engineer), Tamarry (Technical Support Engineer) and Chester (Customer Support) were all very helpful and quickly resolved our technical problem over the weekend.

Greenshop Paints
United Kingdom
4 months using the app
February 21, 2024

Fantastic app with many benefits and features. Easy to use, and looks professional on the website.

Happy Heroes
United Kingdom
6 months using the app
January 22, 2024

Chester has been very kind to us, high competence, knows how to help and does it in a few minutes. 5 stars!

Munira
Italy
8 months using the app
February 28, 2024

Excellent customer service. Aya was able to help me with an issue I had while installing a new theme on my site. It was a quick turnaround. Thank you. I love the Loox app.

wallartdesire
Italy
23 days using the app
March 27, 2024

Fast response to my queries. Thanks, Aya, at Customer Support, for clearing up my concerns.

GKD Essentials
Jamaica
Over 2 years using the app
March 11, 2024

Great experience so far. Easy to use and I appreciate the variety of features and options built into the app.

Nuthatch Studio
United States
About 1 month using the app
April 12, 2024

I would like to thank Jodel for the great assistance I received.

Tomorrows Offers
Canada
About 3 years using the app
March 20, 2024

Jemuel from their support team made sure I was able to import around 300 reviews smoothly. Great customer service.

Pawtector
Mexico
30 days using the app