Loox ‑ Product Reviews App , 18,255 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface, automation of customer reviews collection, and customizable widgets. Its photo reviews feature is particularly praised for boosting conversion rates. The app integrates well with Shopify and offers responsive customer support. Merchants also value the ability to edit customer recommendations, ensuring control over site content. The app is recognized for its affordability and positive impact on sales and customer trust, with customization options to match brand style.
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I really love this app. But i wish that i can not place product reviews on the home page, just in the product page. Maybe i simply didn't figure it out. At this case, please, write me how to fix that.
An app where not only everything works as intended, but they have a great customer support in case of any issues! Lilach not only helped me, but did the code modifications himself (fast!) and explained what he changed
can only recommend
Love the app. Very easy to use and set up. Chester from Customer Support was also very helpful with my questions. Highly recommend!
I was having issues with my reviews because they were not populating. I want to bed sad and I woke up this morning sent a message to the loox team and within minutes Liz came to my rescue. She told me the reason why I was having the issue and how to solve it. I watched the short video she sent and in less than a minute I was able to navigate the issue and got the reviews solved. Now I can see my reviews. Thank you Liz @Loox. Your assistance has made me happy. Please Loox keep it up.
Wonderful support from Aya. Thank you
We are very happy with the Loox review app as well as their customer service! Their customer service team's replies are very prompt, courteous, and are quick to resolve any issues. The app is easy to set up and manage and looks great on our website.
I've had Loox for about a week now and so far it has been great! The reviews look great on my shop and I have already gotten more new reviews from this plugin than from the previous rating plugin I was using. Very worth the cost!
My customer agent Rain helped me resolve the issue super promptly - very satisfied with their service, Thank you!
Jemuel was able to verify a question I had about discount codes and even researched what I needed to do within Shopify! I was very appreciative of his knowledge regarding how Shopify handles discounts!
Ken did a great job helping me out and was very quick to take action. I couldn’t get the “display reviews” tab to load and he helped me by doing the action from his end and suggested what could’ve been the problem from my end. Great Customer service!