Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,123)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

January 27, 2024

Very good app for reviews, Liz from your support was very prompt in helping me with my issues, easy to interpret instructions she gave and fix my issue, provided links that were necessary and was very nice. Would recommend!

astraleon
United Kingdom
7 months using the app
July 1, 2024

Easy to use !

VentiMist
Greece
2 months using the app
June 16, 2024

Great setting up and connecting with other plugins!

Glamfinity
Netherlands
About 1 month using the app
May 10, 2024

It was so easy to add the reviews, I love this platform.

Luxe-Jewels
Australia
3 months using the app
June 10, 2024

Customer service and usability is amazing! Liz was extremely responsive and her assistance helped us with the performance of our store drastically. Can't thank her enough!

Housdecor
Australia
1 day using the app
May 11, 2024

Helpful tool for a business to improve the store

CK Outdoors and More
United States
5 months using the app
Edited December 27, 2023

A customer of Loox for almost half a decade now. Faultless app. Incredibly features, amazing customer support team. Nothing compares. 5*

Fresh Frenzy
United Kingdom
Over 2 years using the app
Loox replied December 20, 2023

Hey,
Tamarry from the Loox team here - I apologize for the confusion and I’m happy to help clear the air!

Shopify requires explicit merchant consent when choosing an app subscription plan.

All Shopify app developers (including Loox) cannot, on a technical level, change a store's plan or increase a store's payment terms without explicit approval of the new terms by the merchant or someone with permission to access the store's app billing.

With that being said, I can see that we already resolved this in a private conversation, and in any case, I've reached out privately again to make sure that there isn't anything else I can assist you with.

January 18, 2024

Great experience so far, easy to use and support team is super responsive & helpful which makes this experience even better! Thanks Rain & Ilan for your help!

Honour Health
Australia
11 months using the app
April 2, 2024

Customer Service was great. Chester was very responsive and figured out a resolution to my issue very quickly. Thanks Loox!

One Funny Mother Gifts
United States
Over 2 years using the app
July 4, 2024

Supper App, und Support ist Mega“

NYMPHAS
Germany
5 months using the app