Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,811)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

July 1, 2024

Reasonable price,
Easy set up.

I still need to fine tuning the settings and the widgets.

Aya from Customer Support is super! She replied within 3 minutes!

Ventilii Milano
Italy
2 days using the app
August 4, 2024

i loved the app

Glamify House
Morocco
3 months using the app
Edited May 4, 2024

Works perfectly.
Jodel, also helped immensely in sorting out a few issues getting everything implemented!
TY Loox team

The Tasty Stuff
Australia
About 1 month using the app
July 5, 2024

every time i try to use the app and import a review i get an error message. i haven't had a single use for the app yet. very frustrating. cant get any help from support.

The Zen Specialists
United States
10 days using the app
Loox replied July 7, 2024

Hey,
Rotem from the Loox team here.

I'm truly sorry to hear your experience with Loox was not as you expected.

I’d be happy to dig deeper into what you see on your end. I’ve reached out to you privately through our support, and I look forward to continuing the conversation there.

March 3, 2024

Had an issue and Jodel fixed it within minutes. Great customer service!

Gather & Pray
United States
About 1 month using the app
March 13, 2024

Only just started using it, but it has been one of the easiest shopify add-on apps to set-up. It’s so flexible in how you want to add the reviews to your site, you can separate out the overall ratings value from the reviews and put them in different locations on your website. Looking forward to getting some reviews with photos now

Bean and Bee
United Kingdom
About 8 hours using the app
August 16, 2024

Love it so far

Yun Boutique
United States
24 days using the app
April 4, 2024

Awesome app for product reviews

Mumbai Explores Shop
India
9 months using the app
July 3, 2024

I was looking to switch to a reviews app that did more than just simple reviews - I've been so pleased with the features of Loox reviews and referrals, and the support team was swift to respond if I had a question.

LittleKind LLC
United States
5 days using the app
August 13, 2024

The software is good, I have the support of Rain M. and his enthusiasm makes me feel happy

VandoHair
United States
3 days using the app