Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,044)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

April 3, 2024

ótimo para utilizar .

Lomeu
Brazil
30 minutes using the app
February 22, 2024

NICKEL

BYCUTIE
France
About 2 months using the app
July 23, 2021

The app works well and the customer service is very good. I had an issue after changing themes but the rep was very helpful.

Fortify'd Naturals, Inc
United States
Over 4 years using the app
October 5, 2022

The app does get photo reviews for our site but its supposed to also get video reviews but we have never been able to get a single one.

Victory KoreDry
United States
Over 4 years using the app
February 11, 2024

awsome

Been Chasin Paper
United States
About 2 months using the app
March 28, 2019

LA Fierce (www.lafierce.com)

I have been using this app for a while now and I do not have major complaints. One thing I absolutely hate though is that the reviews are not verified. Essentially, anyone can leave a review even though they have never bought anything. Kinda waters down the social proof effect.

LA Fierce
United States
Almost 4 years using the app
November 15, 2021

Great app, love the photo review feature. Runs really well. One thing I don't love about it is the widget that can pop up on product pages, I wish it was a little more smooth and didn't disappear for a few seconds from the screen between every new review and when you do click on a review in the widget, I wish there was a way to scroll to the next review, it only pops up one and you can't get to others from there.

Doggie Diva
United States
Over 3 years using the app
March 12, 2021

It did what I wanted and looking forward to engaging with customers to use it. The support was fantastic. The only reason I am giving it four stars is that for the look and feel consistency it would be good if the customisation (advanced plan) of the reviews was applied to the carousel in the same way as to where else the reviews appear (product page, side widget)

Stewpendous Cooking
United Kingdom
Over 3 years using the app
February 18, 2024

top

Ma boutique
Belgium
About 1 month using the app
Edited June 16, 2020

New user for Loox, comprehensive tools and widgets. Transitioning from Yotpo, so far so good, we will see how the trial goes!

Update: Ease of use and options continue to impress me. Best I have tried!

Team Power Products
United States
Over 3 years using the app