Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface, automation of customer reviews collection, and customizable widgets. Its photo reviews feature is particularly praised for boosting conversion rates. The app integrates well with Shopify and offers responsive customer support. Merchants also value the ability to edit customer recommendations, ensuring control over site content. The app is recognized for its affordability and positive impact on sales and customer trust, with customization options to match brand style.

July 3, 2023

Sehr gut, einfach zu benutzen und unkompliziert daher kann ich es jedem weiterempfehlen, aber für 15 Franken im Monat möchte ich auch Bilder auswählen können...

Milovaa
Switzerland
3 months using the app
November 21, 2019

Such a great app! Made collecting reviews so easy! I do wish you could edit the way reviews are displayed a bit more but overall great!

Game Kings
New Zealand
Over 5 years using the app
Edited May 29, 2023

ok veramente utile solo un po dificile usare al inizzio non e tanto chiara l'app pero una volta preso la mano e semplice

The woox store
Italy
3 months using the app
July 23, 2021

The app works well and the customer service is very good. I had an issue after changing themes but the rep was very helpful.

Fortify'd Naturals, Inc
United States
Over 4 years using the app
October 5, 2022

The app does get photo reviews for our site but its supposed to also get video reviews but we have never been able to get a single one.

Victory KoreDry
United States
Over 4 years using the app
March 28, 2019

LA Fierce (www.lafierce.com)

I have been using this app for a while now and I do not have major complaints. One thing I absolutely hate though is that the reviews are not verified. Essentially, anyone can leave a review even though they have never bought anything. Kinda waters down the social proof effect.

LA Fierce
United States
Almost 4 years using the app
November 15, 2021

Great app, love the photo review feature. Runs really well. One thing I don't love about it is the widget that can pop up on product pages, I wish it was a little more smooth and didn't disappear for a few seconds from the screen between every new review and when you do click on a review in the widget, I wish there was a way to scroll to the next review, it only pops up one and you can't get to others from there.

Doggie Diva
United States
Over 3 years using the app
Edited June 16, 2020

New user for Loox, comprehensive tools and widgets. Transitioning from Yotpo, so far so good, we will see how the trial goes!

Update: Ease of use and options continue to impress me. Best I have tried!

Team Power Products
United States
Over 3 years using the app
February 7, 2023

Très content de cette application que j'utilise sur la boutique de magiedubouddha.com
Le système de remise offerte quand un avis avec photo est posté est apprécié de mes clients.
Seul le fait de ne pas pouvoir répondre aux clients sans payer plus cher me déplait.

La Magie du Bouddha.
France
About 3 years using the app
December 29, 2019

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

sogoodhair
United States
About 3 years using the app