Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient performance, intuitive navigation, and ability to showcase customer reviews and user-generated content. Its standout feature is the display of photo reviews, acting as strong social proof. The app offers customizable widgets, seamless Shopify integration, and valuable analytics. Merchants praise the customer support for their prompt and effective service. The app aids in building trust and boosting conversion rates with features like automated review request emails and a user-friendly review management dashboard. However, some merchants find it costly when order volume is high.

June 16, 2023

App muy pero muy cara, ojo con los gastos que pueden llegar hasta màs de 650e. El precio inicial no es real.

MyLaserSkin
Spain
5 months using the app
December 1, 2023

zzasx

The REM Store
United Kingdom
19 minutes using the app
November 23, 2023

bien

Lolita
France
34 minutes using the app
March 12, 2024

不太会使用

Cool Bird Land
Hong Kong SAR
Loox replied March 14, 2024

Hey,
Tamarry from the Loox team here :)

Our support team is always happy to help!

I’ve personally reached out to you and am happy to continue the conversation with you privately.

October 11, 2023

Acho que poderiam ao menos deixar escolher as fotos no plano mais básico. Poxa, estamos começando...

TeckWave
Brazil
14 minutes using the app
March 9, 2024

bom

RIIVIAN
Brazil
October 17, 2023

Obwohl ich die App deinstalliert habe, trackt die trotzdem mein Shop

ArtiXPresent
Germany
3 minutes using the app
September 26, 2023

Tolle App, einfach und schnell eingerichtet.

ShopFreude
Germany
3 days using the app
February 28, 2024

Einfache handhabe. Bringt einen Mehrwert.

CushyHaven
Germany
May 8, 2023

Não consigo realizar minhas avaliações, somente se for exportado do aliexpress...
gostaria de colocar apenas minhas

menscluboutlet
Brazil
29 days using the app
Loox replied May 9, 2023

Hey,
Tal from the Loox support team here :)

Loox supports importing your reviews from any previous source using our review import template, and you can always reach out to our support team if you need any further assistance with uploading the reviews.

In any case, our support team is available 24/7 and always happy to help! I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)