Loox Product Reviews & Photos , 11,449 reviews
médio, não estou muito satisfeito ainda. Preiso usar mais pra decidir se eu gosto ou não. médio, não estou muito satisfeito ainda. Preiso usar mais pra decidir se eu gosto ou não.
Hey,
Josh from the Loox team here :)
I'm sorry to hear that your experience with Loox so far is not as you expected. We would be more than happy to help you resolve any issues.
Ou support team has reached out to you to help address any questions that you have.
Our support team is available 24/7 and always happy to help!
Sadly im not happy with Loox app.
It was a nightmare to set up the integration to google reviews.
I will try other options
The ratings widget is supposed to display the average star rating and number of reviews next to my product titles. Unfortunately, Loox isn't working automatically to do that (another reviews app is working, unfortunately it doesn't support review photos). Their solution is that I custom edit my theme code, which is not ideal.
Hey,
Josh from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
Loox offers a seamless migration from previous apps and sources through our import template and one click importer for supported apps.
Loox also allows you to customize the text of your ratings.
In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise :)
Good for website conversions, but terrible in making it easy to put star ratings under the product title. Should be as easy as a click of the button, but no real information on Loox website either. Support were helpful.
Hey,
Amit from the Loox team here :)
While I am happy to see we were already able to help you add star ratings to your product pages, please note that information and instructions on how to do that can be found in our help article:
https://help.loox.io/article/501-displaying-the-star-ratings-on-your-store-pages
In any case, please feel free to contact us if there is anything else we can do for you, we are always happy to help :)
Loox was easy to setup and integrated well. However, their payment system is scummy and very well hidden. It may look like the app is well priced, but when you start to grow it costs insane amounts of money--Loox charges you an ADDITIONAL $40 for every 400 review request emails that you send over the 300 email threshold. That's one costly email!
Hey,
Josh from the Loox team here :)
I apologize for the confusion and I’m happy to help clear the air!
Loox offers several different plans for stores at different stages of their Shopify journey.
Our most popular plan, the Growth plan, is a pay-as-you-grow plan that scales with you depending on your usage that month. This plan is ideal for merchants who have fluctuating order volumes and for those who want access to all the Loox features and integrations.
We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans.
In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise :)
vou testar se der certo, continuarei a usar, por enquanto vamos ver como funciona, o desempenho, vamos ver se da para atrair clientes para a lojinha que so esta começando...
Ainda estou aprendendo a usar parece bom. Vou fazer vários testes de depois volto para dar mais ou menos estrelas.
Can someone help urgently? your team has changed the reviews counts to reviews score with no way for me to change it back. and no reply for 5 hours now despite my emails. am I blocked in my emails? can revert back to reviews counts as my ads are about to run
Hey,
Josh from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
I took a look at your correspondence with our team and it seems that we are still actively handling your requests to ensure your widget appears just the way you'd like.
Generally speaking, our support team is available 24/7 will always respond to your emails within 24 hours as well.
Please look out for an email from our Support team so that we can continue to assist you.
It's a good app and its features are worth 5 stars, however, I wasn't too happy when I found out that my plan had gone from $14.99 / month to $29.99 / month without my permission.
Hey,
Josh from the Loox team here :)
Happy to hear that you are enjoying your time with Loox!
Loox offers several different plans for stores at different stages of their Shopify journey.
Shopify also requires explicit merchant consent when choosing an app's subscription plan.
We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans.
I’d be happy to dig deeper on what you see on your end. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)
Ne eccellente ne peggiore una via di mezzo tra utilizzo e altro .
Poi secondo me oggi come oggi ci sono un sacco di recensioni che fanno la stessa cosa ad un prezzo inferiore
Hey,
Josh from the Loox team here :)
Loox differentiates itself by focusing on the most important part of customer reviews in 2021 - visuals.
Our solution is focused entirely on helping merchants collect significantly more reviews with photos, and displaying them beautifully across your store.
In addition, we offer our own Loox Referrals which leverage your Happy Customers to get even more sales on auto-pilot!
Of course, we offer all of the usual bells and whistles you'd expect from a quality review solution, and we do so at competitive pricing with world-class customer service.
I've reached out to your privately to continue this conversation.