Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface, automation of customer reviews collection, and customizable widgets. Its photo reviews feature is particularly praised for boosting conversion rates. The app integrates well with Shopify and offers responsive customer support. Merchants also value the ability to edit customer recommendations, ensuring control over site content. The app is recognized for its affordability and positive impact on sales and customer trust, with customization options to match brand style.

Edited June 7, 2022

Great app and great support (especially Chester). Helped me increase my sells, no question about that. Just a thing that would be wonderfull (reason why I don't give 5 stars) : the ability for the client to rate a product directly from the email sent to ask his review.

Le Bon Tire-Bouchon
France
Over 1 year using the app
June 16, 2021

Great app, very useful. It has been a big help to my brand as far as collecting reviews. Word of mouth is always good.

Thrift Galore
United States
Over 1 year using the app
November 8, 2022

Buena pero un poco cara. Me hubiese gustado poder elegir por cuales productos pedir reseña a los clientes. El soporte es bastante bueno

ATAR
Chile
Over 1 year using the app
April 21, 2022

Eu gostei muito do App, facilita muito para os lojistas iniciantes, é muito fácil de usar e importar as avaliações. Como sugestão seria deixar por conta do usuário a escolha das fotos, visto que por vezes a foto que o app escolhe para importação não é a melhor foto enviada pelo cliente.

W&W Importados
Brazil
Over 1 year using the app
August 6, 2021

Literally couldnt find anything wrong with the app even if I went looking for it. Only wish that they gave you more email review requests, at least half as much as the orders

Draw my Pet India
India
Over 1 year using the app
December 17, 2020

J'adore vraiment cette application. C'est très utile pour mettre de la confiance sur le site web marchand.

Sweet & Skin
France
Over 1 year using the app
February 23, 2022

I just started using this app. It sends out automatic requests for reviews or allows me to manually request reviews. It also added a review section to every product page. Loox allows for photo customer review even at its most basic level which didn't seem to be an option with the other apps that I considered. It would be great if customers could submit more than one photo. Maybe this is available in upgraded subscription levels? I'm still learning about Loox but so far I'm off to a good start.

COVRproducts
United States
Over 1 year using the app
August 9, 2019

i like this app, i usually install loox reviews on my other shop, and it looks good. Review really works

EazySHOPh
Philippines
Over 1 year using the app
February 27, 2023

Application intéressante, même pour la version gratuite, pas de bug, ça fonctionne plutôt bien. Je recommanderai cette appli

CoThéBio
France
Over 1 year using the app
January 18, 2022

This app is simple to use and works great for my store. No major complaints from me. My customers also love the discount for pictures.

Stylish Diva Boutique
United States
Over 1 year using the app