Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface, automation of customer reviews collection, and customizable widgets. Its photo reviews feature is particularly praised for boosting conversion rates. The app integrates well with Shopify and offers responsive customer support. Merchants also value the ability to edit customer recommendations, ensuring control over site content. The app is recognized for its affordability and positive impact on sales and customer trust, with customization options to match brand style.

May 13, 2021

Customer service is great. Every time I have a question the answer comes quickly, right, and personable.

Aggrovist Apparel
United States
11 months using the app
June 29, 2019

The features offered by this app are quite complete. Integration with shopify was seamless. The only problem that I had was, changes to the review pop-up on mobile did not work. I made changes to the settings, but they are not implemented on mobile for some reason. So, even though I disabled it for mobile, but the pop-up still pops out, don't know how else I can deactivate it :D

Reuswable
Denmark
11 months using the app
July 16, 2020

very great application to boost your sells.
thank you very much, i recommand this app to use for your business ecommerce.

jerestebelle
France
10 months using the app
March 2, 2020

I used the app to add reviews to my products. They are visually nice and show up well on the page. They did a job. I do wish that some site other than Aliexpress could be used for import during the 14 day trial period.

Dealer Bear
United States
10 months using the app
November 18, 2022

I couldn't import reviews from printful for my store. so that is the reason for the 4 stars. Thank you

IHannahfashions
United States
10 months using the app
Loox replied November 19, 2022

Hey,
Amit from Loox here!

Thank you for your feedback, we're always happy to help.

I've reached out to you privately in order to assist you with importing Printful reviews. Please find my email in your inbox.

Looking forward to hearing back from you :)

Edited August 12, 2019

This app does a really good job conveying the quality of products for us starting up. Really enjoy the experience on several stores. Good

wonderpet-house
Vietnam
10 months using the app
Edited March 1, 2023

Love this experience I’m having with loom,has a indie beauty brand with loox I get verified reviews from my customers Thanks , good for my business so customers with verified results.how the products are working with authentic verify results.

Theskinfeedcosmetic.com
Canada
10 months using the app
July 20, 2020

Really good app, developed to increase conversion and easy to use. Just need an improve regarding the photo (fon now only one for review)

PassegginoPiuma0+
Italy
10 months using the app
August 3, 2022

Not sure where the review is popping up on website. but I like the layout. I also enjoy how it notifies you right away when someone leaves a review. Im still trying to figure it out and get used to it.

Eliteproscrubs
United States
10 months using the app
December 29, 2018

Love it. Have not really start using, but the easy to use interface amaze me. Hope the price can be lower though

Zicht
Singapore
10 months using the app