Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface, automation of customer reviews collection, and customizable widgets. Its photo reviews feature is particularly praised for boosting conversion rates. The app integrates well with Shopify and offers responsive customer support. Merchants also value the ability to edit customer recommendations, ensuring control over site content. The app is recognized for its affordability and positive impact on sales and customer trust, with customization options to match brand style.

February 3, 2022

gostei muito, sempre nos ajudando parabens, estava indo atras de outro mas achei esse, me surpreendi

Finest Start
Brazil
6 months using the app
November 10, 2021

Great hearing honest Feedback . Very Easy to use. Would recommend. Thank You
Great hearing honest Feedback . Very Easy to use. Would recommend. Thank You
Great hearing honest Feedback . Very Easy to use. Would recommend. Thank You

Jovie The Label
Australia
6 months using the app
Edited September 12, 2019

Love it! This App can help my shop increase the traffics and my customers like to use the commen tool .Highly recommend this app. It's really helpful with the customer conversion. Including all you need about customer reviews.

DogsLovin
China
6 months using the app
June 22, 2020

Great app really is good for importing reviews. Would definately reccomend to anyone whos starting out or is experienced in dropshipping

Malqen
United States
6 months using the app
February 23, 2022

This app has helped me validate my products, I like using it on my store because the style of it is elegant and simple

washly
Canada
5 months using the app
September 7, 2021

the app works great and the customer service are always ready to help you thanks and nothing to say more. good app

Nova Beauty
Switzerland
5 months using the app
Edited July 11, 2020

this a very helpfull appp and i will recommend everybody to use this bad ass app yall are the best in theworld.god bless yall and have a great day

Sunnycharged.com
United States
5 months using the app
February 17, 2023

Loox had disappeared on my site, no longer showing me stars or reviews. I contacted them and we were several days every minute talking to each other to resolve the issue and they were super super fast, kind and helpful. The craziest thing is that they even write to you at night and answer you even if you write them back. The whole Loox team helped me however I have to say thank you to Jodel for taking this problem away from me. I preface that he helped me at 11 pm.

Homatofficial
Italy
5 months using the app
January 23, 2023

Been using Loox for a while now after being with Yotpo for over a year. You get much better value for money with Loox (atleast for the number of orders our store does) in comparison. For example Yotpo will try charge you a fortune to have Google Ads functionality whereas Loox is much cheaper.

Only downside I have is one which I have just come across. The app only allows for translation of the customer review content via Weglot only. Weglot is a paid for service. You should really be integrating with Shopifys Native "Translate & Adapt".

Thanks

Outshine Gaming
United Kingdom
5 months using the app
February 20, 2023

Me pareció una aplicación muy simple de usar y práctica, pude entenderla con facilidad y aplicarla en mi proyecto

undermover
United States
5 months using the app