Loox Product Reviews & Photos

Beautiful Product Reviews, Photo & Video Reviews and Referrals

  • Popular with businesses in the United States

From $9.99/month. 14-day free trial. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Up-to-date tech: works with the latest themes

Reviews

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    92% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    1% of ratings are 1 stars
41 - 50 of 71 reviews

Brandable Box

I would give their product reviews 5 stars, but because it doesn't work for seller ratings as well I have to give it only 3 stars. It works really easy for us and the customer, and having images with the reviews is awesome. Not having the ability to go backwards to get past reviews is a miss as well.

Developer reply

May 13, 2020

Hey, Amit from the Loox team here :)

Generally speaking, Loox supports sending review request emails to your customers who purchased before Loox was installed going back up to 90 days, free of charge!
That way you can jumpstart your store's social proof with reviews from previous happy customers, and increase conversion rates!

In addition, if you have any reviews you previously collected, we also support importing those reviews using our CSV spreadsheet template.

In regards to seller ratings, Loox currently supports product reviews alone in order to concentrate our efforts on increasing conversion rates on the product pages and creating strong social proof that will convince customers to buy your products.

With that being said, we're constantly looking for new ways to improve our product and we take our users feedback and requests into deep consideration!

If you can elaborate on the reason you need seller ratings in addition to product reviews, please feel free to contact our support with any suggestions you have.

In any case, our support team is always happy to help with any issue you might be facing. Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise further :)

Paint your masterpiece!

cant get how to import review! Tool bar can't instal! Very strange situation. Account error all time. Very bad!

Developer reply

May 12, 2020

Hey, Yishai from the Loox team here :)

Our support would be more than happy to assist you in making sure the reviews are imported as expected to your store.

Could you please contact our support with a description of what you are expiriencing?

Here's how to contact our support:
https://help.loox.io/article/107-how-do-i-contact-loox-support

We answer as soon as possible and always within 24-hours!

Curlfit

At first i loved the app but i started to notice the layout of reviews isn’t very impressive. It would be great if all the reviews were on the same row and not haphazard. It’s very tacky.

It would also be great if users can select the reviews they want to see( ie most recent or based on the number of stars)

other than this it’s a great app but i’m a sucker for design and this one is not so great in that aspect.

Furs on Fleek

I used this app to transfer my reviews from supplier to online store. I struggled abit with how to make multiple pictures from a single review to transfer.

The Romanticist

from what I've heard this app, I just wondering how to use this easily but it's doesn't matter. it's too easy to use by myself.

Phone Clothes

bueno...............................................................................................................................................................................................................................................................................................

Dynamite the one

i really like it

Meow Republic

Trying to add my reviews. But still need more help. Asking for 100 characters is too much. Hope to generate more orders using this app.

Developer reply

March 24, 2020

Hey, Yishai from the Loox team here :)

If you need any assistance importing reviews into Loox, please contact our support team directly and we'd be more than happy to help you with this!

Here's how to contact support:
https://help.loox.io/article/107-how-do-i-contact-loox-support

We answer as soon as possible and always within 24-hours!

sharliey

i like it. usefullly . i love it.................................................................................................

Straight Postures™

Sometimes the reviews do not show up and yeah that is very very very annoying to experience and yeah.

Developer reply

March 4, 2020

Hey, Yishai from the Loox team here :)

It seems like you were previously in your Shopify trial period which allowed you to use Loox for free until you opened your store.

Now that you are no longer on the Shopify trial, you needed to subscribe to a Loox plan in order to display your reviews.

​Since you have already subscribed to the Basic plan, the reviews should appear as expected.

If you are still unable to see your reviews, please contact our support team directly and we'd be more than happy to investigate further!

The reviews should appear on all your product pages out-of-the-box!