Loox Product Reviews & Photos , 11,448 reviews

Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
February 15, 2021

top!!! I am delighted to have used this application. Easy to use. a real pleasure to know this app .

Time spent using app: 7 days
February 7, 2021

I had really fast help for a change I needed which was great. My only issue is I don't like the look of the emails and would prefer to have to option to send them from my preferred email marketing provider

Maive & Bo
Time spent using app: Almost 3 years
January 19, 2021

It was alright. I wish there was a free dormant option which doesn't allow for new reviews but maintains the existing ones on the site. If an option like this exists in future that'd be great! But the Loox team gave me a very helpful response to my question and I look forward to working with them again at some point soon.

Fungi Fashion
United Kingdom
Time spent using app: 6 months
November 25, 2020

There are others similar apps so good as that, and for a low price. I think that's good, but the price isn't compatible.

Time spent using app: 16 days
Edited November 6, 2020

Je viens juste d'installer cette application. Ca à l'air bien mais j'attends de voir la suite. Dommage qu'il y a trop d'options réservées à l'"Advanced plan". Je pensais qu'en passant déjà par le plan payant à 9,9 € il y aurait déjà à minima par exemple le Loox Upsell et la possibilité d'ajouter son logo dans le mail.

Time spent using app: 3 months
Loox replied November 8, 2020

Dor from the Loox team here :)

The Basic plan is built for stores that just started out and are beginning their journey in the Shopify ecosystem.

Features in higher plans include advanced customizations for a more branded experience, more options to display your reviews, and integrations with other apps to name a few.

We are confident that our higher plans will provide a higher ROI for stores with significant sales.

feel free to send us all the feedback regarding which features are missing for you and we'd be happy to advise further.

In addition, our Support Team will be more than happy to assist you further with whatever else you need, do feel free to contact us at any time!

September 23, 2020

its ok but i wanted to do more and not only import from ali express and other websites such as amazon and so on.

United Kingdom
Time spent using app: 6 months
Loox replied September 24, 2020


Amit from the Loox team here :)

Please note that you can definitely import reviews from other reviews source as long as you comply with their terms of service, using our CSV spreadsheet template:

In any case, our support team is always happy to help! Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise :)

August 28, 2020

Loox is quite good and does what you ask for.

Only one problem the pricing,

Fact that some basic functions such answering to reviews are only from the 29 usd plan make it expensive when others apps reviews that does more or less the same things offers all theses functions for the 9,99 usd plan...

Thinking to change but review app is not something that you can change easily, I mean it time consuming.
So choose wisely.

Otherwise support is fast and design is nice.

Ambiance Cosy
Time spent using app: Over 2 years
Loox replied August 28, 2020


Amit from the Loox team here :)

Loox offers multiple plan options to fit the needs of our merchants as their business grows.

We offer multiple plans ranging from $9.99-$59.99 that will match your needs regardless of where you are on the journey of building a brand.

If you need any help choosing the right plan for your business, please feel free to contact our support team and we'd be more than happy to advise accordingly!

July 24, 2020

top!! Je suis ravie d'avoir utilisée cette application. Facile d'utilisation. uN réel plaisir de connaître cette appli

French Guiana
Time spent using app: 3 months
July 18, 2020


Olone Store
Time spent using app: About 1 month
Edited July 13, 2020

j'ai fais ma boutique grace a LOOX très simple d'utilisation et très intuitif malgré le fait que n'arrive pas a trouver des avis client pour mon produit

Time spent using app: 2 months