Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface, automation of customer reviews collection, and customizable widgets. Its photo reviews feature is particularly praised for boosting conversion rates. The app integrates well with Shopify and offers responsive customer support. Merchants also value the ability to edit customer recommendations, ensuring control over site content. The app is recognized for its affordability and positive impact on sales and customer trust, with customization options to match brand style.

October 16, 2021

Great app and must have in every shopify store, makes your image looks good with potential new customers

Tiny Shiny Jewels
Algeria
About 2 years using the app
November 29, 2020

Useful app and good support. The reviews look good and it has good funtionality like enticing users to leave reviews.

HappyTrove
Germany
About 2 years using the app
March 31, 2022

Been using Loox for a while. There are not many issues but if I ever have any, their support was quick to help! It's great that they respond within a few hours or almost immediately.

Reactive Outdoor
United States
Almost 2 years using the app
March 15, 2021

Migrating to this app from AliReviews, and I have not regretted it so far. Integrates with many other apps I use, clean interface, the widgets look great, and the best part: high quality customer support.

Rasa Sunglasses
United States
Almost 2 years using the app
Edited January 30, 2023

Rain with Customer Support was easy to understand and replied quickly to my issue! Super appreciate the help!

Pig Brig Trap Systems
United States
Almost 2 years using the app
March 30, 2022

Never received such quick help from any 3rd party App on Shopify. This team and app is TOP NOTCH. We are able to highlight all our reviews, it sends an automated email and has helped us garner over 500 + reviews in less than a year.

Sport Relics
United States
Almost 2 years using the app
October 15, 2020

I had an issue with the google search console aggregate ratings index, Loox support helped me solved the issue very accurate and responsive!

FINE WAGYU
United States
Almost 2 years using the app
Edited February 1, 2022

Effortless way to receive and display customer reviews with photos on our Bento&co store. This app is very well made and support is great.

Bento&co
Japan
Almost 2 years using the app
March 18, 2023

Customer service was great in helping us make sure we linked Loox with google reviews. Jodel was efficient and helpful, thank you!

Bank on Seeds
United States
Almost 2 years using the app
November 20, 2019

Super easy to use and it also has very convenient integrations to things like klaviyo and other very common apps.

The Musa Store
United States
Almost 2 years using the app