Loox ‑ Product Reviews App , 18,259 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface, automation of customer reviews collection, and customizable widgets. Its photo reviews feature is particularly praised for boosting conversion rates. The app integrates well with Shopify and offers responsive customer support. Merchants also value the ability to edit customer recommendations, ensuring control over site content. The app is recognized for its affordability and positive impact on sales and customer trust, with customization options to match brand style.
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Great app! Really simplifies the whole process of gaining reviews. Any issues are quickly sorted by their team (shout out Ken!). Definitely recommend.
Recommend, many useful features and collects lot of verified reviews easily
The employes are very kind and helpful. They immidiately solved my problem. Rotem the employe I was talking to responded to my e-mails out of work time and made the refund possible for me.
Fantastic customer support - had a code issue where a widget wasn't rendering for my theme, Laurence from their CS team had it fixed instantly and was there for great follow up tweaks too.
Besides one thing, i fw this app because it makes the reviews look great.
The one thing?
I wish they'd allow you to customize the background color of the reviews.
Allow you to change it to a color other than white.
Besides that this is great.
Really loving the look of the loox reviews. Had an issue getting the reviews to display in the place I wanted but Liz from Loox Support responded really quickly and altered my theme files for me.
Awesome so far. Customer support is always super fast, friendly, and helpful! Thank you to Ken, who set everything up in minutes!
I'm Facing an Issue with your app and uninstalled your app in January but I made a payment one January you again sent payment so I am sending the amount to you can you refund the amount
you can me at dalanasmj0@gmail.com
Hey,
Rotem from the Loox team here :)
Once Loox is uninstalled in your stores, you shouldn't receive additional charges. You might see charges that were created before the app was removed, which are included in your current invoice.
I’ve personally reached out to you regarding your refund and am happy to continue the conversation with you privately.
This app is impressive—fast, efficient, and user-friendly. The customer support is top-tier, responsive, and very helpful. A special thanks to Aya for her outstanding assistance!
Highly recommended!
Using Loox since 2019, it's my favorite! It has everything I need and the team is amazing, instant replies, special thanks to liz!