Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (21,079)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its affordability and comprehensive features, including customizable review widgets and the ability to add photo and video reviews. They appreciate its user-friendly interface, multilingual support, and seamless integration with Shopify and other apps, which enhances email marketing and other functionalities. The automated review request feature is praised for saving time, allowing merchants to focus on other business areas. Strong customer support and the positive impact on sales and customer engagement due to increased social proof and credibility are also noted benefits. Additional features like referral programs and upsell opportunities further contribute to its appeal for business growth.
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It's a fantastic app for using your reviews as marketing tools. Makes it simple and easy to share.
Loox has great customer support. Lester helped me this time and quickly fixed my issue. Thanks!
We were sort of caught in a bind after Shopify notified us that their review app was being discontinued. Just before that, our 3rd party developer became unavailable, so it turned out to be quite the learning experience. As suggested by Shopify, I exported all our customer reviews to a csv file for safe keeping and proceeded to evaluate replacement apps. During that process, I discovered that we are using a "vintage" theme, which is a theme that is not compatible with Shopify's current 2.0 platform. Even though our vintage theme performs fine, it makes upgrades more difficult because you sometimes must modify the code yourself. Anyway, I followed their step-by-step instructions, and the install went smoothly. The app also includes an option which allows you to email your exported reviews file to them for mapping. They mapped it so it would import it correctly and sent it back within minutes. Everything is now working fine, and we are learning how to take advantage of all the built-in tools to increase our sales. Thank you Loox, and I recommend!
The Loox app works flawlessly and has greatly improved our store. Rain from their support team was especially helpful when we needed assistance integrating specific features into our code. Highly recommend!
The support is amazing and people managing it are also great. Hats off
I had a very good experiene with Jemuel. I have some problem with reviews on my store and I had no idea how to fix, but Jemuel manage to understand my problem and help me. Thank you
Love Loox and was honestly really surprised at their great customer support - despite my very obvious question, Ellison was helpful, straightforward, quick, and kind :)
Straight forward set up and did exactly what it said it would! Cant ask for more
The Loox app is essential for anyone looking to build a credible and trustworthy product store. The team has been outstanding in their support with my account. I had the pleasure of working with, Jodel, who was very attentive to solving my issues.
Looks great so far, handles so many of my needs all in one place, I'm extremely impressed