Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface, automation of customer reviews collection, and customizable widgets. Its photo reviews feature is particularly praised for boosting conversion rates. The app integrates well with Shopify and offers responsive customer support. Merchants also value the ability to edit customer recommendations, ensuring control over site content. The app is recognized for its affordability and positive impact on sales and customer trust, with customization options to match brand style.

August 17, 2022

I’m so happy i discovered this app. I’m a small business owner and i am so happy that Loox actually recommends things for you to do with the reviews to promote sales ! Obsessed!!!!

Nail Thoughts
United States
11 months using the app
March 30, 2022

Loox is hands down the most organized and easiest way to manage reviews! Love all the layout options.

Believe Diapers
United States
11 months using the app
September 9, 2020

Very easy to use to import reviews from AliExpress. Support team were very responsive when I needed their assistance.

All Kinds of Everything
United States
11 months using the app
November 15, 2022

Enkel å sette opp og bruke. Har kun prøvd rimeligste plan, men vurderer å oppgradere for å få video.

COLORPOP
Norway
11 months using the app
October 11, 2020

Increases the trust of my page for potential customers. There were bugs sometimes but the support team is very responsive and helpful. Thank you very much.

Ilako Philippines
Philippines
11 months using the app
January 3, 2023

Highly Recommended! Cool features! Easy to use. Clean layouts. Customers can leave video and pics reviews. There's also customer referrals and now they have upsell. They're always adding new features, so you don't have to install too many apps. I hope they give an option to add more than 1 product for upsell. So in case that product is sold out, it will automatically show another product. Or show different products randomly for upsell. It's just a feedback. I know Upsell is a new feature.

Kroll By Mom
Singapore
11 months using the app
February 6, 2022

This app has really boosted our sales, thanks so much! The review importer is excellent, and the integrations are very helpful too. Good job. Recommend. BajaTiki.com

BajaTiki
United States
11 months using the app
March 28, 2021

Such a great app! Really makes your page so much more credible. Customer service is very prompt and helped me with a solution to my problem right away. Thanks loox! ❤️

Astralis Creative
South Korea
11 months using the app
October 23, 2022

Great app with all the bells and whistles, constant improvement and great customer support. Pays for itself many times over. We have noticed a dramatic increase in the size of our first time customer orders after using this app. Couldn't be happier.

John & Norma's Succulents Australia
Australia
11 months using the app
January 19, 2021

I just started with looks and ran into some minor problems. Which i contacted their customer service and they solved my problem within a couple of hours :)

moi x belle
Netherlands
11 months using the app