Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface, automation of customer reviews collection, and customizable widgets. Its photo reviews feature is particularly praised for boosting conversion rates. The app integrates well with Shopify and offers responsive customer support. Merchants also value the ability to edit customer recommendations, ensuring control over site content. The app is recognized for its affordability and positive impact on sales and customer trust, with customization options to match brand style.

April 10, 2018

Excellent apps. Must-have for starting out business! Good job!

Fitreach Club
United States
4 months using the app
November 8, 2022

Excellent and easy to use! Couldn't be more happy with it. I love the feature of leaving a picture and sending customers an email with a special incentice discount for leaving a review!

Ixora Jewelers
United States
4 months using the app
November 5, 2022

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Scentbuddy
United States
4 months using the app
September 18, 2016

This is the best reviews app for us! It s very modem design, easy to use and i am surprised how many customers actually take their time to review. It's encouriging due to its simplicity, and cool design.

Piccadilly New Zealand
New Zealand
4 months using the app
February 4, 2023

Thank you for making my life easier with your review App!
Helps to automate everything and makes everything fast as effortless to do.

Meinta
Israel
4 months using the app
Edited August 30, 2020

This app works great for website reviews and has many custom options to choose from. Plus it offers the best customer support out of any software I have ever used. So if you have any problems at all, the loox support team is there to help! Really the best customer support I’ve ever seen, and that’s what matters! I would give a 6 star rating if I could!

The Kēvo
United States
4 months using the app
April 5, 2023

I love this all-in-one review app! It is the perfect tool for me to organize my reviews from different places and find all the information I need quickly and easily. I like how the app organizes the reviews in a neat and easy-to-navigate layout, making it easy to sort through. I also appreciate the robust search function, which allows me to find reviews on whatever topic I need. Finally, the app is highly secure and keeps my reviews private and protected. I definitely recommend this app!

Clever Lives Store
Palestinian Territories
4 months using the app
Edited September 25, 2018

good app with this kind of reviews i really like it . great for making your costomers put a comment to show how is your items are good

RIBSHOP
Morocco
4 months using the app
Edited November 5, 2021

Still figuring out all the ways to use it, but it's been amazing to capture my customers' experiences.

Little Mr Fix It Books
United States
4 months using the app
September 23, 2020

I absolutely love Loox. The app is the best I have used for e-commerce platforms. The quality of the pictures is amazing and the display style is wonderful. I feel the app gives an e-commerce store a much more professional and trustworthy feel.

In addition, their customer support is excellent and very swift in assisting. Highly recommended. Five stars!

The Biker Store Online
United Arab Emirates
4 months using the app