Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface, automation of customer reviews collection, and customizable widgets. Its photo reviews feature is particularly praised for boosting conversion rates. The app integrates well with Shopify and offers responsive customer support. Merchants also value the ability to edit customer recommendations, ensuring control over site content. The app is recognized for its affordability and positive impact on sales and customer trust, with customization options to match brand style.

Edited November 20, 2019

I used this app to initiate more conversions thanks to the social proof that it provides. Would highly recommend it to other Shopify merchants!

Doctor's Orders Company
Canada
3 months using the app
December 14, 2020

This application is very top. Of excellent quality, it surprised all my expectations. I recommend it to everyone

Mister Thor
Brazil
3 months using the app
June 29, 2020

Fundamental application for your store.
Easy to install and use, the stand is always ready to help you.
Bravi!

PrepperTown
Italy
3 months using the app
Edited September 18, 2019

I used this ap to import reviews from Ali express directly to my product page. It really helped me build my website efficiently. I enjoyed this app because it is so easy to use. There was nothing that I did not enjoy.

Glowistic
France
3 months using the app
Edited February 5, 2019

bonne pplication facile ..................................................................................................................................................................................................................................................................................................................................................................................

sexual-toyz
Belgium
3 months using the app
January 8, 2019

This is the best App to display reviews on your product page. Beautiful layout! It is the best App to easily import from AliExpress. And this is the best customer service of all Apps on Shopify: I had an integration problem, and they have all integrate the codes for me! I highly highly recommend! ★★★★★

RORY
Canada
3 months using the app
November 2, 2020

...
I LIKE THE APLICATION AND EVRITIHING but i hope to help my to sell some product from my store ....

EVRITYNGINSIDE
United Kingdom
3 months using the app
November 23, 2020

The absolute best shopify review app is loox in my honest opinion. Based on three criteria. Other review apps which I could easily tell you loox is in the top 10 of based on my time as an ecommerce store manager, consultant, owner, and marketer. I have never received an ill mannered response like I have with other apps and I have used what's the best shopify review application .. both of them lol, because Loox without a doubt now ( I am saying best based on the ranking in consideration to how long they've been around vs the other top 3 and how many more themes I see them work with, apps, etc. ) would be a good word to use, because Loox is the best price, best customer service, and I believe based on the time I downloaded to now, the fastest growing reviews app on shopify. I've used Shopify for 7 years and only Shopify it's simply the perfect mesh of best and my top choice lol. You could have a successful shopify store with simply 3 key features. I promise, 1. A good theme , 2. Shopify, 3. Loox okay and of course yeah have products, but, I said store haha in relation to sales. I had an inquiry I know other applications wouldn't turn a blind eye to, because simply they thing they're too big? Idk, maybe it's a power trip, but Loox doesn't seem to think they're any better and they literally are. At the top plan, you're paying what you would usually pay for 25-50 reviews on a lot of other apps I've tried in my time, and literally probably 1/10th the features. Loox provided me a quick response, instantly helped me fix the problem, and I know it would take days ( they responded in minutes at like 3 A.M. lol ) .. for other apps to complete, or even reach out to deny your request.. This isn't the first time i'll endorse this application as the best or one of the best on shopify for reviews, but I can tell you it's the cheapest, fastest growing, highest in customer satisfaction for me, and probably easily the most features with a user friendly user interface that you can get to, at least with a budget of $100/mo.. guess what.. if you're budget is $100.. you can get the best plan. Lol, that's usually $5-2,000 or 3 phone calls away lol! Because guess what other apps sometimes want to literally have a call to sell you on earning more reviews, loox doesn't make you do that and gives you so many basically unlimited options that to me, unless you're selling a million items a day ( they have a plan for that volume of clients ) to me and based on my experience is unparalleled and you'll always have to join an " enterprise " plan on another app that doesn't offer the same tools that Loox does and loose capital which can be allocated elsewhere. Now paired with the quick response time, fast resolution of a problem I accidentally caused, so it wasn't even their fault, and the quick customer satisfaction, unbeatable, also I must note that I did plan to leave feedback based on what I believe to be the leading factor for any store on sales and return clients, the client is always right even when they're wrong. Lol, I didn't approach them with a demand to help me resolve any problems, simply, simply a request to help me fix it, they quickly, stepped in with no reason to help me, without even thinking twice ( I would not guess they would respond that quick literally to think twice ) , and helped me fix it. Download this app if you're a new shopify store user looking for advice, I would personally always recommend this shopify app and I DEFINITELY will be a life time customer. Thank you Loox Team, you truly are definitely a team that cares about all customers, and an application I know I can rely on having in my store. Thank you Shopify, Thank you Loox, Good Luck TO All other sellers, I do hope you try Loox, I hope this doesn't seem overdone, or oversold, it's really my honest opinion, I would be surprised if anyone has a bad resolution or experience with them. Enjoy!

www.atxteas.com
United States
3 months using the app
June 3, 2018

Top Gostei muito, sera excelente para atrair clientes. Obrigado!

Hshopp Your Style
Brazil
3 months using the app
July 16, 2019

Muito bom, fácil e rápido! Atende a todas a necessidades, importa os comentários rapidamente, poupando bastante tempo.

Colozoom
Brazil
3 months using the app