Loox ‑ Product Reviews App , 17,716 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficient performance, intuitive navigation, and ability to showcase customer reviews and user-generated content. Its standout feature is the display of photo reviews, acting as strong social proof. The app offers customizable widgets, seamless Shopify integration, and valuable analytics. Merchants praise the customer support for their prompt and effective service. The app aids in building trust and boosting conversion rates with features like automated review request emails and a user-friendly review management dashboard. However, some merchants find it costly when order volume is high.
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great because makes it seems like your website gets sales when your just starting up ur brnd
A customer of Loox for almost half a decade now. Faultless app. Incredibly features, amazing customer support team. Nothing compares. 5*
Hey,
Tamarry from the Loox team here - I apologize for the confusion and I’m happy to help clear the air!
Shopify requires explicit merchant consent when choosing an app subscription plan.
All Shopify app developers (including Loox) cannot, on a technical level, change a store's plan or increase a store's payment terms without explicit approval of the new terms by the merchant or someone with permission to access the store's app billing.
With that being said, I can see that we already resolved this in a private conversation, and in any case, I've reached out privately again to make sure that there isn't anything else I can assist you with.
The reviews can not be displayed, so I contacted the customer service, Aya, who is very responsive and help me fix the problem.
When I saw that the support was by e-mail I thought it would take hours if not days before the problem was solved but that was not the case at all. One of the few customer support as fast and efficient as ever, always friendly. Thank you very much
Great app and awesome support! Thanks so much Aya, for really helping me get this set up on my shopify store.
Looks great and I've gotten more reviews with images since installing.
I am very impressed! We had an issue on our post checkout page. The Loox Team, from the beginning were quick to respond and escalate it right to Ilan, the Technical Support Engineer and his tech team, who then took care of it immediately. It was a very smooth process. I am very happy with Loox customer service and the App is awesome as well! : ) Very easy to setup. Thank you Ilan and team! : )
Tamarry and the whole team at Loox were a great help getting my reviews integrated into Google Merchant. Thank you!
Great App! Makes it easy for customers to create reviews!
This app is perfect for people looking to get reviews up quickly. Very good user interface and easy to use. Also fairly priced and offers features.
Standout point is customer service. Liz was absolutely excellent and handled all my requests (including custom code).
If you're new or looking for a reliable subscription app that works out the box, go with Loox and let Liz know if you need any help!